9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 1131-1140 out of 3142
SF
Support for Families
01/11/23
Nathan was very supportive and gave…
Nathan was very supportive and gave clear instruction and guidance which very quickly helped me to resolve my issue. I'd struggled to resolve this on my own for a full day, Nathan helped fix it in a few minutes. Thank you
A
Anoosha
01/11/23
It was our first time dealing with the…
It was our first time dealing with the Bright Hr app, and Joshua Yates has been really helpful when he has been through each option of the app, which made it easier for us to understand and navigate the system. Really convinced with the app as it has everything all in one. Looking forward to working along and using the app to the extent.
AC
Alison Christchurch
01/11/23
Excellent introduction to this product
Having agreed to use Bright HR they wasted no time in getting me up to speed. The training was immediate and the product looks good. Thanks Mohammed.
AO
Ashford Orthodontics
01/11/23
Good support by our account manager Kai…
Good support by our account manager Kai demonstrating how to use Bright HR. We find Bright HR easy to use and the apps straightfoward. They are regularly adding new features too.
JO
Joseph O'Keeffe
01/11/23
Great service and platform
The platform itself is very user friendly and easy to navigate. The training I received from Rebecca was top notch. The company, Rebecca and the rest of the staff have been great to deal with. Thank you.
MJ
Maggie Jones
01/11/23
Peter is very helpful and jumps on…
Peter is very helpful and jumps on straight away. Always resolves any issues swiftly
K
Kris
01/10/23
Professional Business
Professional business with 360 coverage platform for all HR related processes a business owner can wish for. Swift communication, great transparency about services and future or currently in-progress developments provided by friendly and helpful staff.
A
AdemiO
01/10/23
Bright HR Support
I had three queries and I must say that Michelle was a pleasure to speak with. She helped me and was very patient all the way. All my queries were resolved and this was the start of my day. Thank you!
EH
Eugenie Harvey
01/10/23
Darren Greenwood was so helpful
Darren Greenwood was so helpful. Really appreciated his clear explanation and professionalism. Looking forward to getting a lot of value out of the Bright HR platform for our small charity
C
Chris
01/10/23
Fantastic service!
Eoghan Reilly was very knowledgeable, and flexible with the scheduling of our Bright HR demo. He also provided a lot of videos/tools and said I could reach out to him if any questions.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].