9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 1111-1120 out of 3142
B
bex
01/17/23
Extremely helpful
Extremely helpful,in detail but made clear. Very patient. Many thanks Josh
LM
Linda Maher
01/17/23
New users of BrightHR
We are new to BrightHR and I found my call with Holly Christie very useful. I had begun to input some employee information but could not find it the next day. Holly has explained everything very clearly and was very patient and helpful with any questions I asked. We are looking forward to utilizing BrightHR in our organisation.
R
Raj
01/16/23
Very good experience with Rebecca
Date of experience: January 17, 2023
C
Clare
01/16/23
The support and service was fantastic!
The support offered was brilliant. As this is all new to us, it was explained at a level that we could understand and gain a lot from. Darren was extremely friendly and took the time to answer all of the questions we put forward. Thank you so much!
K
Kyra
01/16/23
New to BrightSafe/ Bright HR
We are new to Bright HR and our onnboarding experince has been very pleasent thanks to Rebecca McNab. She is our account manager and has been most helpful and knowledgeable about the system. especially brightsafe in which we are focusing on. We look foward to learning more using this software.
SB
Shirley Bailey
01/16/23
Working out annual leave allowance (change of hours / pro rata calculations)
It was a complicated issue. Nathan was really helpful and patient. When my phone cut out, he was kind enough to phone me back. Problem was resolved. Great service.
SJ
Sarah James
01/15/23
Onboard Training
Mohammed talked me through the different processes in clear and thorough manner. He was very helpful and was able to answer any questions that I had as we went through the onboard training for BrightHR software.
BW
Beth Wilson
01/15/23
This morning I had the pleasure of…
This morning I had the pleasure of speaking with Joshua Yates, Joshua is charismatic and was more than happy to help with any questions. Thanks Josh!
AS
Antony Smith
01/15/23
Really slick app and easy to use.
Date of experience: January 16, 2023
DC
Dave Calford
01/15/23
On Board Training…
I recently had on board training with Mohammed. He did a fantastic job at presenting BrightHR , he was very clear , concise and answered all my questions perfectly . He was also very patient and was very pleasant and I'm sure an absolute credit to the BrightHR team
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].