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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

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4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 1081-1090 out of 3142

S

SK

01/24/23

5 out of 5

Very informative

Very informative, very professional and answered questions asked

L

Lucy

01/24/23

5 out of 5

Gareth Cartledge

Gareth was very knowledgeable and helpful in setting us up with our new package.

R

Roisin

01/24/23

5 out of 5

Training Session

We had a training session with Holly around Bright Safe and it was great, she explained everything in great detail and was able to answer all our questions. We have been using Bright HR for the past 2 years and we have found the system easy and user friendly. Would highly recommend.

SC

Sonal Chauhan

01/24/23

5 out of 5

Joshua Yates was very helpful and…

Joshua Yates was very helpful and explained the system well. Great assistance with the demo and set up. Thank you.

OO

omowumi Oladosu

01/23/23

5 out of 5

The educator is well experienced

The educator is well experienced, he carefully explained the material to me and I'm able to understand the User interface without much support on completion of the webinar

IA

Isabella Alicia Ltd

01/23/23

5 out of 5

Very proactive company

Very proactive company. Mohammed was particularly knowledgeable & professional in approach. Would recommend.

M

Mark

01/23/23

5 out of 5

Sam Lambrou was excellent

Date of experience: January 24, 2023

SC

Sally Carson

01/23/23

5 out of 5

Exceptional service

Eden was very knowledgeable and informative. She was patient and answered all of my questions.

M

Mel

01/23/23

5 out of 5

Knowledgeable

Knowledgeable, kept to time and friendly.

WC

Walworth Castle Hotel

01/22/23

5 out of 5

Nigua was very helpful

Nigua was very helpful. And she was very clear when she was explaining the things. We actually using Bright safe for all our Health and safety requirements. So far everyone and everything been great.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].