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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

Empower your team, elevate your business.

4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 1041-1050 out of 3142

E

Emma

02/21/23

5 out of 5

Julie is amazing

Julie is amazing! Helpful, knowledgeable, supportive and fast to reply. Highly recommended :) She is a true asset to the Bright HR team!

RM

Ross Mcmillan

02/20/23

5 out of 5

Wasim was very thorough on the services…

Wasim was very thorough on the services that were to be provided from such a cracking company and put me at ease as it's my first time being a business owner.

DA

Dario Andreucci

02/19/23

5 out of 5

Very helpful throughout the process

Very helpful throughout the process. All communication was very clear. Great service from Joshua Yates

S

Solance

02/13/23

5 out of 5

What an amazing experience we had with…

What an amazing experience we had with our free advert on Bright Exchange, through Bright HR. I added our free ad and was contacted by Stuart Ormesher to see if we would like to have the ad added to their Spotlight and also email list, of course we said yes. We then proceeded to have the busiest afternoon of orders we have ever had in one day... it was fantastic. And all handled expertly by Stuart, we are so grateful and appreciate the inclusion which we would have not known about. Thank ...

Read more

S

Sunshine

02/12/23

5 out of 5

Great health & safety guidance

We recently used Bright HR for support with a Health and Safety accreditation application for our company. They were brilliant - in particular Robert Chadwick was so helpful, supportive and responsive we couldn’t have achieved the accreditation without his support and expert guidance!

J

Jenny

02/12/23

5 out of 5

Darren was very informative and took…

Darren was very informative and took his time to provide me with a detailed outlook on both Brighthr and Brightsafe! :)

MW

Mandy w

02/09/23

5 out of 5

Joshua Yates was very patient with my…

Joshua Yates was very patient with my training today. He was professional and guided me through the processes. The system is good and the help is always on hand. Glad we have signed up.

PM

Phil Madden

02/06/23

5 out of 5

Rebecca McNab was excellent at relaying the product

Rebecca McNab was excellent at explaining the product and made it easy to negotiate. The meeting was very relaxed but informative. I found it very helpful Thanks Rebecca, From Phil Madden

F

FMR

02/02/23

5 out of 5

Thanks shane for great onboard Training session

Thanks shane for great intuitive & educative onboarding session. If stuck i can return & be helped too anytime. 👏🏼

HB

Hannah Bratley

02/01/23

5 out of 5

Wasim helped me with all the questions…

Wasim helped me with all the questions I had, he is very friendly, approachable and knowledgeable. Thanks Wasim!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].