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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

Empower your team, elevate your business.

4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 1051-1060 out of 3142

WG

Wigan Golf Club

02/01/23

5 out of 5

Bright HR Demo

Darren was very professional and informative of the software when delivering the demo session on Bright HR, ensuring that all of our questions were answered in detail. He also explained what would happen next really well.

L

Lyndsey

01/31/23

5 out of 5

found it very helpful

Date of experience: February 01, 2023

MG

McNamaras General Merchants

01/31/23

5 out of 5

Just finished my training with Holly…

Just finished my training with Holly Christie, simple and to the point . We are a new company to Bright HR and it was very welcome to receive clear training in this system and clearly understand what it can do. A lot to learn and experience. Looking forward to working with this.

MB

Michelle Browne

01/31/23

5 out of 5

Bright HR Training

Did my Bright HR training with Rebecca Mc Nab today, I had a great training session with Rebecca , she explained every aspect of the system thoroughly with me, Rebecca took her time answered all my questions clearly, looking forward to my BrightSafe training.

L

LJAG

01/31/23

5 out of 5

Shane Prime explained everything I…

Shane Prime explained everything I needed to know very clearly. He was super helpful and answered all my questions with confidence. He was very re-assuring, thanks Shane.

PC

Pawfectly Christchurch

01/31/23

5 out of 5

5* customer care team! Highly recommend!

I mainly spoke to Paul who was absolutely fantastic. The world of HR systems was all new to me and Paul was very reassuring and took the time to go through all my questions with professionalism and patience whilst also being kind and friendly. I had done some shopping around before this, not only were they the best value for money in terms of the extent of the product but Paul was a genuine human! As silly as that sounds, I had spoken to so many other people at other companies who just ...

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S

Sadie

01/30/23

5 out of 5

Mohammed Rahman was a brilliant trainer…

Mohammed Rahman was a brilliant trainer - patient, clear and he made the training enjoyable.

GB

Gianna Bennardo

01/30/23

5 out of 5

Wasim made the whole process simple and…

Wasim made the whole process simple and easy. He navigated through BrightHR explaining in detail the processes and alternative functions. An asset to the company!

WI

wassenburg IRE

01/29/23

5 out of 5

new application

The step by by step walk through was very to the point highlighting how helpful the application will be to us

JF

Jason Field

01/29/23

5 out of 5

Quality Training Session for a new member.

Just completed my on-boarding training with Rebecca McNab, simply super, very knowledgeable and takes sufficient time to emphasize the benefits of the Bright HR program. As a company we are new to Bright HR and it was a very welcome to receive accurate and clear training in this system and clearly understand what it can do for us. The amount of available supports is excellent. Looking forward to working with this.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].