9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 1021-1030 out of 3142
HV
Horatio van der Wolff
03/13/23
I felt compelled to write a review
I rarely take the time to give a review. Im sure im like the majority of people, and only feel compelled to write a review when I'm ticked off or receive a less than adequate service. However, today is one of those rare occasions when I felt compelled to come on here and rave about a company. We Partnered with Bright HR almost 12 months ago, at the very outset of our journey to create our business (Residential children's homes provision) Without doubt Bright HR have been the most ...
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BP
Beth Paton
03/13/23
Very helpful and managed to get my…
Very helpful and managed to get my query sorted straight away
KC
Kerry Cawte
03/08/23
Always there to give advice and help…
Always there to give advice and help out with any problems, from something simply like letter formats to full scale disciplinary issues. The Bright HR app is also a great tool for your employees to keep track of their holidays etc.
CH
Charlotte Hanson
03/08/23
Supportive, fair, & honest
I find that I get great and honest support from BrightHR. Julie Brittell and Adam Mikus are particularly helpful and knowledgeable. You get a straightforward answer and a decent rationale for the way forward. This is gold dust when trying to navigate through unpredictable situations and trying to ensure a consistent and fair outcome for all concerned.
M
Mcl
03/07/23
Extremely efficient and helpful
I have recently register with Bright HR - I have only good comments regarding my personal experience. They are very helpful, friendly and knowledgeable. I recently send a very elaborate document with changes to Julie Brittle and I received a response back within hours and could complete my tasks straight away. Thank you for your great support.
J
Jennifer
03/07/23
Julie Brittell was very helpful…
Julie Brittell was very helpful throughout the whole process.
B
BT
03/06/23
Holly Christie was very helpful to me…
Holly Christie was very helpful to me with the Bright hr health and safety getting it set up with. My PC mic was not working and she was very helpful with the situation and got it sorted. 5 stars from will be getting back to Holly if I get in too trouble again. Brendan Tubridy Tubridy Tyres
AM
Anne Murphy
03/06/23
Great Training experience with Wasim Khan on Bright Safe
Wasim Khan really explained the details of the system well, so it was easily understandable. He recapped for each section covered and checked if I had any questions before moving on.
EC
Emma Collins
03/05/23
Rebecca was a pleasure to work with
Rebecca was a pleasure to work with! Very helpful on Both accounts!
GC
Gianluca Carli
03/05/23
It is amazing
It is amazing No complaints
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].