9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 991-1000 out of 3142
H
Hassun
04/12/23
James was fantastic and very informative
Date of experience: April 13, 2023
TM
Tracey Munt
04/11/23
Thank you Connor for showing me around…
Thank you Connor for showing me around BrightSafe. I can now go away and have a play on the system myself.
PK
Padner Kupakuwana
04/10/23
Mike Archer was really patient and…
Mike Archer was really patient and helpful. He has great knowledge of his job.
JW
Jacqui Wren
04/10/23
Great intro to BrightHR
Joshua Yates gave a great introduction to BrightHR, tailored to my needs. I was happy to discover some additional functions within the system which I was previously unaware of. Joshua was determined to find a workaround to an issue I'd encountered which was extremely helpful, and also followed up with additional training support and webinars. Thank you Joshua, much appreciated.
ET
Edward Taub and Company
04/05/23
Great service, helpful staff
We have been with Bright HR for some time, but recently signed up to Bright safe, we find the staff very helpful and the service is great. Would recommend.
PP
Paul Price-Hazlehurst
04/05/23
BrightHR Induction
Great induction session to BrightHR by Joshua. He was able to demonstrate everything clearly. He was also able to the many questions posed. Looking forward to starting to use the system.
LH
Lesley Hadwin
04/05/23
Help at the end of a call
Very helpful advisor who talked me through the steps to sort out my problem. Knew exactly what he was doing without any fuss or making me feel dim! Thank you
D
Donna
04/04/23
BrightHr filing query
Joshua was very professional and quickly understood the issue I was facing. He walked me through the process and ensured that I understood the way forward. He also shared some helpful training videos - if I need further support I now have his name as a contact going forward. Thanks again Joshua.
MD
Mr David O'Brien
03/30/23
Thank you Rebecca
Whilst initially daunting as the introduction of any new system can be, Rebecca walked me through the various elements of the Bright HR & Bright Safe system with patience and efficiency. Thank you Rebecca for your professionalism. You made what can sometimes be a laborious task of learning a new system enjoyable and even fun. No doubt I will have questions once I start using the system, I have no doubt it will be a leap forward in our approach to safety. Thanks again Rebecca.
HR
Human Resources
03/30/23
Rebecca McNab Top Class
Rebecca fully explained all our queries and was very thorough in ensuring that all aspects dealt with were fully understood.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].