9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 91-100 out of 3142
BG
Ben G
06/17/24
good service
Bright HR are really good, harry answered all my questions and did not rush me, 5 star service
SD
Sharon Davis
06/17/24
Bright HR customer support
Bright HR customer support, Joy was extremely helpful and patient with my continued on-boarding process. She took her time to explain, prompt me and was pleasant as I battled with my devices and various apps. Thank you so much. A great learning experience, that made my day.
SW
sue welsh
06/17/24
I am new to using BrightHR as a Manager…
I am new to using BrightHR as a Manager and called and spoke to Darren Sharpe. He was able to navigate me around the system with clear instructions and patience. His knowledge of the system was very evident. Thank you Darren
C
Customer
06/17/24
Dealt with Joshua twice he was very…
Dealt with Joshua twice he was very polite and helpful - no problems at all.
SD
Sharon Davis
06/17/24
Bright HR customer support
Bright HR customer support, Joy was extremely helpful and patient with my continued on-boarding process. She took her time to explain, prompt me and was pleasant as I battled with my devices and various apps. Thank you so much. A great learning experience, that made my day.
C
Customer
06/17/24
Dealt with Joshua twice he was very…
Dealt with Joshua twice he was very polite and helpful - no problems at all.
SW
sue welsh
06/17/24
I am new to using BrightHR as a Manager…
I am new to using BrightHR as a Manager and called and spoke to Darren Sharpe. He was able to navigate me around the system with clear instructions and patience. His knowledge of the system was very evident. Thank you Darren
BG
Ben G
06/17/24
good service
Bright HR are really good, harry answered all my questions and did not rush me, 5 star service
AP
A P Schofield
06/14/24
Excellent tutorial
Excellent tutorial Cirrah was excellent at navigating us through the Bright HR portal.
DD
Dean Doyle
06/14/24
Great call today with Daniel Chigwada…
Great call today with Daniel Chigwada explaining to me how to get the best out of our sign up. Also providing valuable information to us about Bright Hr exchange something we were not aware of. Very much appreciated Daniel and thanks for taking the time to call us.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].