Brightflag Reviews in May 2025: User Ratings, Pros & Cons

"User friendly interface with excellent support"

What do you like best about Brightflag? The interface is extremely user friendly and intuitive. You don't have to search for what you are trying to find and reports are easily generated.

"Useful tool to drive data driven decision making in the Legal function, supported by a great team."

What do you like best about Brightflag? The AI software has made invoice review against our outside counsel policy much more effective and less burdensome. In addition, the overall spend analytics are extremely helpful and something we are looking to further leverage as we consider budget planning for deals and the general corporate spend for next year. The team has also been really great about engaging with clients on how to make the platform better.

"Enjoyed working as a Project Manager implementing BrightFlag for our organisation"

What do you like best about Brightflag? Brightflag did not work with us as a vendor providing a SaaS product but worked as a real partner who care for our business as their business. They saw every change requested by us as a potential enhancement which will benefit every clients they have. Their intention to grow with the client will help them grow their business.

"Brightflag Endorsement"

What do you like best about Brightflag? Brightflag's AI technology and ability to assist with applying billing guidelines to submitted invoices and flag any breaches is excellent. All of the technology around invoices and billing is best in the industry.

"Time and cost saving"

What do you like best about Brightflag? The invoice approval system is easy and saves us a lot of time. Better still, the AI functionality saves us money. I don't think that we consistently reviewed our invoices before or challenged them sufficiently so we have make a cash positive move here.

"Brightflag transformed how we deal with Legal spend."

What do you like best about Brightflag? Three significant upsides, the first is ease of use. Brightflag is so intuitive and easy to use, it has turned processing legal spend from something to dread to something enjoyable. The second is the incredible data we can derive from the tool. This data helped turned our legal spending into a source of valuable information that we can use to manage ourselves and our vendors. The third is how thrilled our law firms are with using Brightflag, which has ...

"Brightflag gives us insight in legal spend with an easy to use and intuitive tool"

What do you like best about Brightflag? Brightflag is really easy to use, both for the frequent user and for the user that only now and then has to use the tool. Reviewing, approving and reporting is very easy. Reporting is also very 'management friendly', both with ready made overviews and with a tool to build reports yourself. This tool is really intuitive as we almost never had to 'read the manual'. Support from Brightflag is good and pro-active.

"Brightflag has revolutionised invoice processing for our legal team!"

What do you like best about Brightflag? Brightflag is a fantastic one-stop-shop for monitoring and reviewing our legal spend. The platform itself is intuitive and easy to use, and no stone has been left unturned when it comes to providing a brilliant user experience. The Brightflag team are second to none when it comes to providing support, training and 'best practice' of the system.

"Great support"

What do you like best about Brightflag? The best thing about BrightFlag has been the service and support we receive. Questions and requests are never a problem, and the support has had a huge impact on helping us get BrightFlag up and running with our limited time and resources. BrightFlag meet with us regularly to discuss how things are going, and help us to brainstorm how we can ensure we are getting the most from the platform.

"Top notch user experience"

What do you like best about Brightflag? The simple, user friendly interface; dashboard reporting What do you dislike about Brightflag?