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Brightflag - Legal Case Management Software

Brightflag Reviews in May 2025: User Ratings, Pros & Cons

Effortless legal operations, powered by AI.

4.7

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Brightflag Reviews & Ratings

4.7

Excellent

Based on 45 ratings & 105 reviews

Rating Distribution

Excellent

(76)

Very Good

(27)

Good

(1)

Poor

(1)

Terible

(0)

Expert's Review

Brightflag has been receiving glowing reviews over the past 12 months, and it's clear why users appreciate this platform. Users value its ease of use, intuitive interface, and the exceptional level of customer support Brightflag provides. The ability to track billing trends, automate approvals, and manage legal spend efficiently are highlighted as key strengths. ...Read more

Brightflag pros and cons

  • Efficient invoice tracking and billing trend analysis.

  • Valuable insights and data leverage provided by the platform.

  • Detailed data capture with relevant headers for better understanding.

  • Integrative and intuitive platform.

  • Potential complexity for newcomers without adequate support.

  • Limited customization options for certain functionalities.

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Showing 81-90 out of 105

AU

Anonymous User

05/13/20

5 out of 5

"Quality product, excellent customer service"

What do you like best about Brightflag? Easy to implement, train, onboard, use. Customer service has been truly excellent. I love watching the product mature and grow with user needs, but still has the streamlined, clean look and feel that I fell in love with.

TC

Tim C

05/13/20

5 out of 5

"Top notch user experience"

What do you like best about Brightflag? The simple, user friendly interface; dashboard reporting What do you dislike about Brightflag?

AU

Anonymous User

05/13/20

5 out of 5

"Quality product, excellent customer service"

What do you like best about Brightflag? Easy to implement, train, onboard, use. Customer service has been truly excellent. I love watching the product mature and grow with user needs, but still has the streamlined, clean look and feel that I fell in love with.

AU

Anonymous User

05/13/20

4.5 out of 5

"Terrific legal tech platform with great support and customer service"

What do you like best about Brightflag? Ease of use, cloud access, intelligent law firm invoice review algorithm, responsiveness of support and customer service team to queries, and continuing product updates.

AU

Anonymous User

05/11/20

5 out of 5

"Great service"

What do you like best about Brightflag? Brightflag has the ability to track/manage matters What do you dislike about Brightflag?

AU

Anonymous User

05/11/20

5 out of 5

"Great service"

What do you like best about Brightflag? Brightflag has the ability to track/manage matters What do you dislike about Brightflag?

AU

Anonymous User

05/07/20

5 out of 5

"Easy, intuitive and something your business needs!"

What do you like best about Brightflag? Ability to monitor your legal spend via detailed reports, flags raised when potential issues with invoices are identified, a central repository of all of your business' legal matters, with the ability to quickly download all associated invoices (which the business often wants to see!). The fact you can set a budget and the platform lets you track if you have adjusted the budget. Brightflag also means you can track 'lost' invoices when followed up by ...

Read more

AU

Anonymous User

05/07/20

5 out of 5

"Easy, intuitive and something your business needs!"

What do you like best about Brightflag? Ability to monitor your legal spend via detailed reports, flags raised when potential issues with invoices are identified, a central repository of all of your business' legal matters, with the ability to quickly download all associated invoices (which the business often wants to see!). The fact you can set a budget and the platform lets you track if you have adjusted the budget. Brightflag also means you can track 'lost' invoices when followed up by ...

Read more

AU

Anonymous User

05/06/20

4 out of 5

"Brightflag has demonstrated engaged service to us and provided valuable data analysis"

What do you like best about Brightflag? The quick access to data that Brightflag provides What do you dislike about Brightflag?

AU

Anonymous User

05/04/20

4 out of 5

"Great Experience"

What do you like best about Brightflag? The fact that it's a one-stop shop for financial data which will power informed future decision making within the company. What do you dislike about Brightflag?