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Brightflag - Legal Case Management Software

Brightflag Reviews in May 2025: User Ratings, Pros & Cons

Effortless legal operations, powered by AI.

4.7

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Brightflag Reviews & Ratings

4.7

Excellent

Based on 45 ratings & 105 reviews

Rating Distribution

Excellent

(76)

Very Good

(27)

Good

(1)

Poor

(1)

Terible

(0)

Expert's Review

Brightflag has been receiving glowing reviews over the past 12 months, and it's clear why users appreciate this platform. Users value its ease of use, intuitive interface, and the exceptional level of customer support Brightflag provides. The ability to track billing trends, automate approvals, and manage legal spend efficiently are highlighted as key strengths. ...Read more

Brightflag pros and cons

  • Efficient invoice tracking and billing trend analysis.

  • Valuable insights and data leverage provided by the platform.

  • Detailed data capture with relevant headers for better understanding.

  • Integrative and intuitive platform.

  • Potential complexity for newcomers without adequate support.

  • Limited customization options for certain functionalities.

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Showing 61-70 out of 105

AU

Anonymous User

06/24/21

5 out of 5

"I highly reccommend Brightflag as an intuitive, user focused software application"

What do you like best about Brightflag? - Easy to use, intuitive user interface and solution design - Advanced AI capabilities that are reliable and easy to understand

AU

Anonymous User

03/25/21

4 out of 5

"Good UI and AI functionality. Customer success team is very responsive."

What do you like best about Brightflag? Great AI capability. Makes first line review of invoices really easy and scalable. What do you dislike about Brightflag?

AU

Anonymous User

03/07/21

5 out of 5

"Excellent product and service from Brightflag"

What do you like best about Brightflag? Brightflag has a very user friendly and intuitive interface, meaning it's very easy to track legal spend with minimal effort What do you dislike about Brightflag?

AU

Anonymous User

02/24/21

4.5 out of 5

"Very user friendly and customer centric tool"

What do you like best about Brightflag? Service-oriented, not only focused on delivering a SaaS-tool, but a consulting partner What do you dislike about Brightflag?

VP

Valerio P

02/09/21

5 out of 5

"Smart and powerful e-billing system, backed by a dedicated team"

What do you like best about Brightflag? I worked with the Brightflag team in the RFP and the Implementation projects. During both they kept a trustworthy attitude, backed by demonstration... and facts afterwards. We were looking for a more user friendly tool, and that's exactly what we got! We always had the good feeling of being listened too and taken into serious consideration because our success meant Brightflag's success. With Brightflag implemented, we transformed our e-billing process ...

Read more

CD

Carl D

01/08/21

5 out of 5

"Intelligent analysis and user friendly interface"

What do you like best about Brightflag? Based on machine learning + human, and not rule based as some other software Interfaces are intuitive. Visuals are helpful and guiding. Invoice review page is dense but insightful

AU

Anonymous User

12/03/20

5 out of 5

"Epitome of Customer Service"

What do you like best about Brightflag? We recently implemented Brightflag as a switch over from another system. The implementation, the attention to detail, and the level of customer service has been incredible.

AU

Anonymous User

11/16/20

4.5 out of 5

"Anonymous"

What do you like best about Brightflag? Invoices are centralised, platform is efficient and workable, matter history and invoices are easily accessible. It's so time efficient and the automated invoice reviews really work. The platform saves time for both the administrator and reviewer of invoices. Very worthwhile.

AU

Anonymous User

11/13/20

5 out of 5

"BrightFlag is a great tool for Legal Ops"

What do you like best about Brightflag? The user friendly interface.................. What do you dislike about Brightflag?

JA

José A. C

11/06/20

4.5 out of 5

"It just makes sense!"

What do you like best about Brightflag? We're a busy, lean, globally distributed team with responsibility for keeping on top of legal hot spots, anticipating legal issues and tracking global legal spend. Brightflag not only cuts down on admin time (the review and paying of invoices), but gives us a whole host of relevant, centralised and structured data which translates into valuable management information we can use to make better decisions with.