8.6
Spot Score
Braze Reviews in June 2026: User Ratings, Pros & Cons
Drive conversions with data-driven automation.
Add to compare
Braze offers custom pricing plan
Braze Reviews & Ratings
Spotsaas Editor’s POV
Braze shines as a robust and versatile customer engagement platform, earning praise across users for its user-friendliness and ability to orchestrate multi-channel marketing campaigns. The tool’s standout features include its intuitive interface, which simplifies complex tasks like audience segmentation and campaign automation, and its comprehensive Canvas tool ...Read more
Braze pros and cons
User-friendly interface with intuitive design, making it easy to set up campaigns and use features even for non-technical or beginner users.
Comprehensive multichannel capabilities including email, in-app messages, push notifications, SMS, and webhooks, enabling seamless customer engagement across touchpoints.
Advanced personalization options using tools like Liquid logic, content blocks, and event-driven architecture to create hyper-targeted campaigns.
Extensive automation capabilities and workflow flexibility, allowing the creation of complex customer journeys with ease.
Initial setup and onboarding may feel overwhelming for users new to CRM tools due to the richness and complexity of features.
Limited functionality in some areas, such as advanced customization through APIs or integrations compared to niche competitors.
Filter results
Sort by :
Showing 51-60 out of 436
AP
Allie P
10/16/23
"New to Braze"
What do you like best about Braze? I like how user friendly and automated Braze is. What do you dislike about Braze?
JK
John Keith M
10/16/23
"Group Director Digital & CX"
What do you like best about Braze? Their platform connects to other key MarTech and their solution is scalable. What do you dislike about Braze?
AL
Anupama L
10/16/23
"Very user friendly platform"
What do you like best about Braze? The training materials and ease of use of the platform. What do you dislike about Braze?
ED
Emily D
10/16/23
"Great marketing tool and rep support"
What do you like best about Braze? Rep Support (Lillian + Matt) are great resources when figuring out a new process. What do you dislike about Braze?
MM
Michael M
10/16/23
"Excellent"
What do you like best about Braze? Seems to have a huge amount of opportunity and capability to optimise marketing campaigns, whilst being user friendly and easy to navigate.
AU
Anonymous User
10/13/23
"Outil très user friendly"
What do you like best about Braze? La facilité de retargeter via differents channesl (emails, sms, push) un segment specifique de la base de données. What do you dislike about Braze?
AO
Ade O
10/11/23
"Braze 2.0"
What do you like best about Braze? I like how easy it is to work with Braze support, they are always on hand to help whenever we face any issues. Secondly i like how Braze is constantly evolving as a tool, since we've started using to Braze to today the number of features and changes to do tool is endless
HP
Holly P
10/11/23
"Great platform for multi-variate testing and automations"
What do you like best about Braze? Braze is easy to use, has great documentation to help you learn the ropes, and gives you the chance to become certified in using the platform. They also run excellent events for users.
HJ
Hannah J
10/11/23
"Positive, intuitive, customer first"
What do you like best about Braze? I love that Braze can be used by anyone, regardless of whether they have CRM platform experience. It's super easy to use andthe interface is very user friendly.
AU
Anonymous User
10/10/23
"Braze is intuitive and powerful!"
What do you like best about Braze? I find the Braze platformincredibly easy to learn and use. It also is powerful in all its capabilities - there's a solution for almost every use case I have.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].