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8.4

SpotScore

Brandwatch - Reputation Management Software

Brandwatch Reviews in July 2026: User Ratings, Pros & Cons

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4.51

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Brandwatch offers custom pricing plan

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Brandwatch Reviews & Ratings

4.51

Excellent

Based on 292 ratings & 292 reviews

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Rating Distribution

Excellent

(215)

Very Good

(65)

Good

(10)

Poor

(1)

Terrible

(1)

Brandwatch pros and cons

  • Reviewers praise the flexible Boolean query builder and unmatched control over data segmentation.

  • The depth and breadth of social data, with millions of sources, is repeatedly called best-in-class.

  • The interface is customizable and dashboards make social listening and reporting easy.

  • Customer support and account teams are described as responsive, professional, and detail-oriented.

  • Several reviewers note data and graphs can be slow to load at times.

  • Some find graph/chart design and reporting features comparatively weak.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].