Brand24 Reviews in June 2026: User Ratings, Pros & Cons

An effective platform that helps you figure out what goes on in social media.

PROS & CONS What are the best aspects of this product? We must increase our social media presence by keeping in touch with our customers as often as possible. Even short conversations do matter a lot to most people, which they remember the most. Brand24 has proven that it can help you collect information regarding what people think about your company without compromising their privacy. What aspects are problematic or could work better? I like to dig into people’s minds by reading ...

A highly insightful platform with great customer support

What do you like best? Brand24 was presumably the best platform we could find when we were looking for a website where we can monitor mentions regarding the business our company is into. Well, not only are we happy with the functions of the platform and how responsive it is, but I personally, as the one in charge of collecting data from Brand24, cannot even begin to express my gratitude towards Kuba and especially to Magdalena. I have received immediate help and assistance whenever I ...

Monitor and ratify mentions in a better way with Brand24

What do you like best? In the world of technology there are few tools that have an excellent technical service, most of them almost never respond to the possible brevity of the concern that comes your way when using the tool, Brand24 is quite the opposite This tool has an excellent technical support that gives you immediate response to your needs. It is a very light tool to configure and manage. What do you dislike? Your mobile version does not provide the same favorable results as ...

Good tool for reputation

What do you like best? This program is quite good in general, it has qualities that make it different from others, such as providing an instant view of all the social network profiles that you manage, you can also know by following the competition networks to keep up to date the updates. Pretty clear and efficient tools, showing the results immediately. What do you dislike? It is a bit expensive in my opinion, but in terms of operation there are no complaints or major negative ...

Brand24 Doesn't Have Competitors Beat

What do you like best? Set up is rather simple and the pricing is decent for the basic plans. However, there are other programs out there that produce much better results. What do you dislike? Brand24, the Basic plan, missed a lot of mentions of our brand based on the key words that we set up with their team. What problems are you solving with the product? What benefits have you realized? I was hoping to catch brand mentions that our Hootsuite account may not have caught, but ...

Brand24: monitor your online networks on a single platform.

What do you like best? Brand24 is really reliable, I can manage and analyze the networks allowing me to keep updated on what is said, about our online businesses, obtain information from potential customers, improve customer social service, communicate with influential people and control competition. Its platform is solid and affordable. Brand24 is very easy to use, easy to navigate and intuitive, it doesn't take much technical knowledge to be a professional in its use. What do you ...

Fast, reliable, and comprehensive social listening tool

What do you like best? Brand24 is a simple but powerful social listening tool that covers not only the analysis of mentions on social networks but also the mentions of brands, social media profiles, terms or topics on blogs, websites, and digital media. It also integrates the compilation and listing of mentions with the possibility of interacting and engaging with the mentioners. These are usefully cataloged by reference to an influencer score index. Brand24 also has a good ...

Brand24 - My Hidden Digital Weapon!

PROS & CONS What are the best aspects of this product? Live alerts and automated sentiment analysis as well as filters working for me the best! Influencer score feature is truly superb! What aspects are problematic or could work better? I would like to have an option of CSV sheet so I could import all the websites as spam and ignore them in my future projects. What features/services would you like to see in future versions of this product? API would definitely help and CSV ...

Best solution out here for brand monitoring

What do you like best? We were testing at the same time different tools, Brand24 was the best. What do you dislike? It not to easy to filter results, most of the findings are spam results. What problems are you solving with the product? What benefits have you realized? We got good insights about what are people are talking about our brand. Response from Eliza Wróbel of Brand24 edit Thank you for your comment. For your spam issues we could recommend using our ...

Best services experienced

What do you like best? I've only been using Brand24 for just under 3 weeks and have had the most incredible services. Ada managed to get me the things I requested in less than 5 minutes. She's magic. What do you dislike? Nothing so far. I'm enjoying all the features thus far. What problems are you solving with the product? What benefits have you realized? I'm solving sentiment issues, share of voice, competitor analyses, hashtag analyses... Response from Eliza Wróbel of ...