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Spot Score

Brand24 - Reputation Management Software

Brand24 Reviews in June 2026: User Ratings, Pros & Cons

Protect Your Brand's Reputation, Always Stay Ahead

4.5

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Brand24 Reviews & Ratings

4.5

Very Good

Based on 387 ratings & 244 reviews

Rating Distribution

Excellent

(194)

Very Good

(42)

Good

(6)

Poor

(1)

Terible

(1)

Spotsaas Editor’s POV

Brand24 is a powerful tool with standout features that cater to diverse marketing needs. Users appreciate its user-friendly interface, making navigation and customization a breeze. The real-time data tracking feature keeps users informed with up-to-the-minute insights, while the sentiment analysis accurately interprets conversations' tones. Customers value the ...Read more

Brand24 pros and cons

  • User-friendly interface with intuitive navigation and customization options.

  • Real-time tracking feature providing up-to-the-minute insights.

  • Accurate sentiment analysis gauging the overall tone of conversations.

  • Excellent customer service and support.

  • Limited integrations with platforms like YouTube and LinkedIn.

  • Lack of detailed reports and API access for advanced data fetching.

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Showing 51-60 out of 244

H

Herman

10/06/20

4 out of 5

A platform that allows you to read and listen to what others have to say about your brand on Facebook.

PROS & CONS What are the best aspects of this product? It is a non-complex and straightforward tool that allows you to listen to the voices that say something about your brand and service. These voices are often unheard and ignored, but they play a significant role in influencing others, especially if they are not given the attention that they deserve. Brand24 gives you access to view these online comments, tags, blogs and videos so you can directly reply to them talk about what went ...

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G

Genevieve

10/03/20

4 out of 5

An easy way to keep track of comments on social media.

PROS & CONS What are the best aspects of this product? I like most about Brand 24 because it's effortless to learn how to use the platform and share it with our colleagues. You must know what's happening around social media and figures out what people say about your company. The mentions and the hashtags certainly play a significant role in improving how you deliver things and resolve issues with your clients. You don't need to be an expert in programming for you to enjoy using this ...

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A

Anjali

09/19/20

5 out of 5

Ideal tool for improving your company image.

PROS & CONS What are the best aspects of this product? I appreciate the full functionality and purpose of this platform. It comes with unique marketing features that don’t exist in other brands. It gives you immediate results about gathering feedback regarding what people say about your company and products. You’ll pretty much have an idea of how your product stands compared to other brands and competitors. What aspects are problematic or could work better? The product itself would ...

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V

Veronica

09/19/20

5 out of 5

The best platform that helps you improve your online reputation.

PROS & CONS What are the best aspects of this product? Using Brand24 is relatively easy and uncomplicated to learn. It comes with a particular feature that helps you collate all information or special mentions from other people about your company. Some of them may positively react, which enhances a good image, but some comments could negatively affect the business. That is why Brand24 is there to help you find lasting solutions to your clients’ issues before it causes too much damage. ...

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MH

Michele H

09/02/20

3.5 out of 5

Ideal social monitoring platform

What do you like best? This software provides comprehensive analysis for businesses. Brand24 gives me instant access to mentions about me and my brand on the web, it is an easy service and at the same time powerful. It has a clean interface and default reports. It's a great tool for finding referral keywords on social media, plus support can run campaigns and show you how. What do you dislike? The grouping tool is useful here, however the setup process is a bit challenging. Data ...

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SH

Samara H

08/26/20

4 out of 5

Quick and comprehensive social tool

What do you like best? It's a great way to build engagement by communicating to start a discussion or just say thank you, it has a quick look capability that provides a quick snapshot of everything that happens with social media profiles, a very lightweight platform to set up and manage . Ideal for listening on social networks that allows you to monitor groups of keywords on the web. What do you dislike? It would be ideal if Brand24 had faster results and a more specific opinion ...

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K

Krystel

08/22/20

4 out of 5

It makes it easy to take note of your brand's special mentions, thus allowing you to deal with problems ASAP.

PROS & CONS What are the best aspects of this product? If you want your business to be successful and fair in the market, it is essential to find a tool that can help you get honest feedback from clients. Most people nowadays prefer to express their opinion using their social media accounts, hoping that someone would respond to them. Brand24 allows you to solve a lot of problems/complaints and change the image of your company. What aspects are problematic or could work better? The ...

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MG

Megan G

08/20/20

4.5 out of 5

Powerful Cloud-Based Marketing platform.

What do you like best? Brand24 provides content distribution and even content discovering ability among other functionalities. The tool has a clean professional interface which contains various features for the user to easily provide leads, insights obtaining and the product helps on enhancing the communication with different potential customers. Excellent on feedback gathering, easy organization changes tracking, keeping the user on the same page with many different organization ...

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MR

Meggie R

08/17/20

4 out of 5

Simple and comprehensive monitoring tool

What do you like best? Brand24 is very easy to use, easy to navigate and intuitive, it is a very light tool to configure and administer, I can manage and analyze the networks allowing me to be updated on what is being said about our online businesses, it provides many interesting things cases of use, which can be useful to develop your business, it does not take much technical knowledge to be a professional in its use. This tool has an excellent technical support that gives you an ...

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AO

Anna O

07/23/20

5 out of 5

The best tool to monitor your presence online

What do you like best? With Brand24 you can be up to date with all mentions of your company (or any other word or phrase) on the web. It is crucial to react as soon as possible to everything that is written about your company on the Internet. This allows you to quickly solve your customers' problems, calm down troublesome discussions, or even find great solutions for your business. All this is possible with Brand24. Apart from a great tool, Brand24 provides a lot of interesting use ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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