Brand24 Reviews in June 2026: User Ratings, Pros & Cons

Well-designed tool that fits to every company

What do you like best? Apart from the tool itself, I love their customer support. If they claim that they can suggest a new Netflix movie to watch, they take it seriously. I like the UI, easy to understand and manage. A simple chart and the list of mentions are my main area of focus, but when I prepare a monthly report, Summary and Analytics tabs are priceless. What do you dislike? A massive amount of spam that needs to be cleared out before getting valuable metrics. That's the ...

A serious review from a comedian

What do you like best? Love that I can stay alerted on upcoming meetings and conferences happening around the country What do you dislike? a lot of clutter to sort through. Duplicate listings frequently appear. What business problems are you solving with the product? What benefits have you realized? As a self-employed corporate keynote speaker, Brand24 has helped me find work by finding where the meetings and conferences are taking place

I use it every single week

What do you like best? I like that I can put in a specific time period and review all social media mentions we've had in the last week. I'm able to review these and I count them each week to see how we're performing compared to the week before. Every Monday I can go onto the Brand 24 website and put in the dates and count who is mentioning us. I love it. What do you dislike? Nothing. I don't have anything to include in this section. What business problems are you solving with the ...

A Hidden Gem

What do you like best? Brand24 is one of the most robust social tracking tools we have ever used. The ability to track nearly keyword or hashtag across multiple platforms is amazing. The filtering tools are top notch and the ability to generate reports with 1 click to share with teams is killer. What do you dislike? Limiting the number of trackers is frustrating. Would like to see it at 20-25 instead of 10 on the regular plan. What business problems are you solving with the product? ...

One of the Best Social Listening Tools

What do you like best? I love all of the dashboards that you can create as well as the infographic PDFs that it makes for you. This gives clients a super quick snapshot that we can send over when things get busy. I also love that it can estimate total reach around topics and break out which of those are positive and negative. What do you dislike? I'd love it if they could pull in Pinterest metrics. I know not many tools can do this, but Brand24 would absolutely become our go-to if ...

Brand24 is an amazing social media listening tool

What do you like best? It is a tool for social media listening which allow to monitor groups of keywords over the web.Using Brand24 it becomes easy to establish a powerful connection with customers and prospects. What do you dislike? Some website can't be monitored because of their own internal policies which do not allow this tool to gather data What business problems are you solving with the product? What benefits have you realized? Gathering data about our brands allow us to best ...

Stalk social media

What do you like best? You can use Brand24 to find negative reviews on social media and try to make the situation right with the unhappy customer. You can also promote positive social media reviews. What do you dislike? Kinda buggy and UI is not intuitive either. What business problems are you solving with the product? What benefits have you realized? Tracking social media for negative reviews.

Brand24 helps me on daily basis monitoring social media.

What do you like best? I like form in which Brand24 shows the results - I like charts and the fact I can prepare infographic for my reports. I like Brand24 listen to suggestions - I had an issue with influencer score which for me was crucial - and they fix it. Now works much better. What do you dislike? I think I don't have the functionality which I don't like at the moment. Of course, it would be awesome if Brand24 had results faster and more specific sentiment filter. But I get it - ...

Brand24 for In-House Influencer Marketing

What do you like best? With Brand24, I love the ability to create multiple projects, have multiple users with various levels of access, the ability to track and sort mentions based on the author's influence/relevance/popularity, sentiment, source of post (IG, FB, blogs, etc. I'm able to compile a quick and concise report for my company that outlines our social media data for the month, and also easily compare data to previous months to build a steady baseline and projections for growth ...

Useful Research and Monitoring Tool

What do you like best? The user interface is clear. It's easy to filter results. Good that I can export reports to PDF What do you dislike? It's useful to have a primary search term, but not useful to have only one secondary term. What business problems are you solving with the product? What benefits have you realized? We need to discover influencers on various platforms. Brand24 has been useful for that. Brand24 has shown that it can dig deep into the history of the web to get the ...