Brand24 Reviews in June 2026: User Ratings, Pros & Cons

The branding information

What do you like best? They analytics which I use to generate more business and make adjustments to plan What do you dislike? At this time there is not anything directly that I would say I dislike. Recommendations to others considering the product Take it easy in the beginning of use, until you feel comfortable and when you see results, then optimize it. What business problems are you solving with the product? What benefits have you realized? Solving customer relations issues ...

Brand24 is the 1st Email I Look at daily! Here's Why:

What do you like best? My favorite feature of brand 24 is the daily email I get each morning sharing mentions by top influencers on Social Media and new mentions in online posts with links to our companies website. This is a great way to spark engagement by reaching out to start a discussion or to simply thank. What do you dislike? Honestly there are no features that I dislike, based on the current way I use Brand24. Recommendations to others considering the product Outside of the ...

Amazing company

What do you like best? I love the layout, it makes it easy to use and has great flow to it. Everything is right there for you to see and is perfect for those wanting something that is easy on the eyes while also being very informative. What do you dislike? There's really nothing to dislike. The layout is great, the information found is perfect, and the colors aren't glaring and loud. Recommendations to others considering the product Best analyzer around! What business problems are ...

Really great social listening tool, could use minor improvements

What do you like best? I really love how powerful it is. Out of the many social listening tools I've worked with, Brand24 seems to be the best at finding things quickly AND finding things that some other tools miss. What do you dislike? I the user interface could be a lot more intuitive and a less complicated. It's a bit overwhelming as there's a lack of hierarchy in the layout--everything kind-of washes together. I would also like to be able to reply/respond to things within the ...

USING BRAND24 FOR 2 MONTHS (MY EXPERIENCE)

What do you like best? Simply put, the Dashboard is good. It's ability to quickly provide a once-over look that provides a quick snapshot of everything that's going with the social media profiles I and my team are managing. Also, importantly is the competition tracking on social it also allows. This is very good! What do you dislike? There are a few things that can be made better. Insight generation and sentiment analysis can be much better. It would also be good for the team to ...

Made us aware of people talking about our Brand in places that we didn't know about

What do you like best? Storm alerts! Being able to quickly respond when activity picks up has been key. What do you dislike? Often we get a lot of hits that are irrelevant Recommendations to others considering the product This does more than Hootsuite or other social media monitoring. Using Brand24 reaches out beyond the obvious places and lets you know about more intimate opportunities to engage customers or potential customers. What business problems are you solving with the ...

Cool platform

What do you like best? Easy to read data and graphs that look great! What do you dislike? Would be better if it filtered out results What business problems are you solving with the product? What benefits have you realized? Finding media about self and competitors

Great tool for social media analytics

What do you like best? We do not have the top plan for this software, but we're still able to gather all of the social media analytics data we need to get a good idea of the conversations customers are having about our industry. The trend line that maps out mentions over time has been especially helpful, as it allows us to identify peaks in conversation and then dive deeper into why those peaks occurred. What do you dislike? I would appreciate an easier format with which to export ...

Good for overview

What do you like best? It is easy to have multiple people manage, change keywords, etc. What do you dislike? It missed some key Product Hunt posts. It also picked up a lot of random news, so I have to screen everyday. What business problems are you solving with the product? What benefits have you realized? Keeping track of mentions.

A good tool for social monitoring for small businesses

What do you like best? Very easy to set up, seems to be fairly accurate, particularly on social. Good value for the price What do you dislike? As with all social monitoring tools, it doesn't seem to pick up news outlets well. What business problems are you solving with the product? What benefits have you realized? Lets me know right away when there are mentions of my brand, so i can be part of them.