Branch Reviews in May 2025: User Ratings, Pros & Cons

"Great company and product"

What do you like best about Branch? The product works very well, and we have had minimal issues. The team at Branch has been very consultative and helpful throughout the launch and since. What do you dislike about Branch? There are a couple of states where we don't feel comfortable with the legal framework, but this is not really a branch issue. What problems is Branch solving and how is that benefiting you? Giving employees flexibility with how and when they receive their pay. Makes us ...

"Best thing I have done for my business"

What do you like best about Branch? As a business owner, the simple setup and the ease of use are my favorite part of using Branch. It makes operations easier. Our credit card tips for employees were outweighing the amount of paper cash that we brought in each day which meant that we had to pull money from our bank account to pay out tips to employees. It was a headache to manage and a nightmare to audit. Branch has simplified all of that and our employees are happy with the change ...

"Best thing I have done for my business"

What do you like best about Branch? As a business owner, the simple setup and the ease of use are my favorite part of using Branch. It makes operations easier. Our credit card tips for employees were outweighing the amount of paper cash that we brought in each day which meant that we had to pull money from our bank account to pay out tips to employees. It was a headache to manage and a nightmare to audit. Branch has simplified all of that and our employees are happy with the change ...

"NO more cash tips!"

What do you like best about Branch? I was constantly running to the bank to withdraw cash to pay my servers! This system gives them a debit card with their money within 1 hour of close of business and the servers are happy too! What do you dislike about Branch? the hassle if a server loses their debit card. The tech savvy servers are fine. They have figured out all the ins and outs but the other ones need a little encouragement. What problems is Branch solving and how is that benefiting ...

"NO more cash tips!"

What do you like best about Branch? I was constantly running to the bank to withdraw cash to pay my servers! This system gives them a debit card with their money within 1 hour of close of business and the servers are happy too! What do you dislike about Branch? the hassle if a server loses their debit card. The tech savvy servers are fine. They have figured out all the ins and outs but the other ones need a little encouragement. What problems is Branch solving and how is that benefiting ...

"Excellent customer service!!"

What do you like best about Branch? From the initial setup to daily operations, their staff is extremely helpful and available to help whenever I need them. What do you dislike about Branch? Some of the information you need to input has to be exact. An example is the date of birth for each worker has to be Year-Month-Day. This is not a huge deal, but rather something to get used to and expect. What problems is Branch solving and how is that benefiting you? We are currently in the process of ...

"Great Product"

What do you like best about Branch? I like that Branch allows me to take out money before I get paid. I'm a single mom with 2 kids and sometimes I need money now and it can't wait. Branch allows me that flexibility. I also really like that Branch allows you to take out money more than once per pay cycle. With our previous service, you could take money out, but you better make sure you got what you needed because you could only do it once. Branch allows me to access my pay check money as ...

"Great company for cashless tips"

What do you like best about Branch? I love the easy cashless tip option. The drivers love this vs cash What do you dislike about Branch? I dislike adding people into the the pos at each store with a unique payroll ID. I wish you entered it once and it stuck for all locations What problems is Branch solving and how is that benefiting you? I haven't had any major issues with Branch when it comes to operations

"Easy to setup new employees, great for sending weekly payouts"

What do you like best about Branch? I have really enjoyed the bulk disbursements feature and the mobile magic link for onboarding new employees. What do you dislike about Branch? I think there needs to be additional integrations with hour tracking/shift scheduling software. We use when i work, and this would make the process of sending disbursements much quicker. What problems is Branch solving and how is that benefiting you? Having the capability to send weekly payouts and unlimited ...

"Branch Review"

What do you like best about Branch? That our employees have access to a fee-free mobile checking account and can access up to 50% of their earned wages prior to payday. What do you dislike about Branch? I haven't found anything yet that is negative about Branch. Recommendations to others considering Branch: Go for it. Branch is an awesome benefit to employees and is very easy to administer. What problems is Branch solving and how is that benefiting you? One of the biggest benefits realized ...