Branch Reviews in May 2025: User Ratings, Pros & Cons

"The best payment platform for our gig workforce"

What do you like best about Branch? We researched all of the options before going with Branch, and have been very happy with our decision. The support and service are rock solid. What do you dislike about Branch? At the time there wasn't the ability to white label the experience, but we understand why that is, and that may have changed What problems is Branch solving and how is that benefiting you? Paying our employees quickly and simplifying business processes.

"A great payment option for gig economy based platforms"

What do you like best about Branch? The ability to pay out our users without any fees almost instantly has been a great perk for our users. Alternatives like Stripe were much more expensive, and our users had to wait days to receive their funds. What do you dislike about Branch? The main downsides are the lack of ability for users to have their funds automatically deposited from their Branch account to their bank account and the inability to reverse a transfer in case of fraud ...

"Great Partnership, Easy to Implement"

What do you like best about Branch? Branch was easy to set up, and I very rarely run into any issues. Working with other types of vendors I feel like I am always reaching out to get something fixed, but I hardly ever have issues with Branch, it just works the way it is supposed, which saves me tons of time. It is also a partnership that our employees really value. They also have a support to help the employees which is great! What do you dislike about Branch? Sometimes when there is an ...

"Branch Early Pay"

What do you like best about Branch? I like that the employees sign up, and I get an email being notified to update their banking information. It's also nice that employees can get some cash early before payday. What do you dislike about Branch? It seems a little harder for Minors to sign up for this program. What problems is Branch solving and how is that benefiting you? Keeping employees happy being able to work for cash the next day. This allows them to have any gas money if needed to get ...

"Great Experience!"

What do you like best about Branch? Branch has been very easy to transition into, and we have had incredible help from our Customer Success Manager, Mikayla. What do you dislike about Branch? There have been a few issues we have had to call in for help with, but the customer support has been very helpful. What problems is Branch solving and how is that benefiting you? We needed a way to provide a quick way to pay supplemental pay, and now we can get that done instantly.

"Great Experience!"

What do you like best about Branch? Branch has been very easy to transition into, and we have had incredible help from our Customer Success Manager, Mikayla. What do you dislike about Branch? There have been a few issues we have had to call in for help with, but the customer support has been very helpful. What problems is Branch solving and how is that benefiting you? We needed a way to provide a quick way to pay supplemental pay, and now we can get that done instantly.

"Excited to launch this out to our team!"

What do you like best about Branch? Payment option flexibility. This will also simplify our final payment process during off-boarding. What do you dislike about Branch? N/A so far we will keep using Branch and gathering feedback. What problems is Branch solving and how is that benefiting you? Our final payments in tricky states such as CA.

"Good Third Party Payment System"

What do you like best about Branch? I like that I can instantly pay workers at anytime. What do you dislike about Branch? The instant tranfer fees is the biggest issue my workers have. What problems is Branch solving and how is that benefiting you? I no longer have to manually pay workers in Quickbooks.

"Good Third Party Payment System"

What do you like best about Branch? I like that I can instantly pay workers at anytime. What do you dislike about Branch? The instant tranfer fees is the biggest issue my workers have. What problems is Branch solving and how is that benefiting you? I no longer have to manually pay workers in Quickbooks.

"Great company and product"

What do you like best about Branch? The product works very well, and we have had minimal issues. The team at Branch has been very consultative and helpful throughout the launch and since. What do you dislike about Branch? There are a couple of states where we don't feel comfortable with the legal framework, but this is not really a branch issue. What problems is Branch solving and how is that benefiting you? Giving employees flexibility with how and when they receive their pay. Makes us ...