Box Reviews in June 2026: User Ratings, Pros & Cons

No live support

No live support. poor integration. Difficult to collaborate as shared files do not show up Don't waste your time.

RIP off

I signed up to view and send documents a customer sent me who uses box. I was unable to use box for the purpose I had intended. I tried to cancel during the free trial period. They make canceling IMPOSSIBLE. I eventually received a response that I had a free personal account. Well, today they changed my card $180. You can not speak to anyone. Stay away from Box

My order was delivered on time over the…

My order was delivered on time over the weekend. The ordering process was easy. I used Box because they had the most attractive price compared to other vendors.

Their customer service is HORRIBLE!

Their customer service is HORRIBLE!! I've waited almost a week for someone to call me to walk me through how to fix an uploading issue i'm having. Someone called me initially and just had me uninstall and reinstall box drive. That didn't fix the issue so he said he was sending my case to a team of speacialist and someone will reach out to me. They sent an email to ask some questions and I responded to their request. Almost a week and still nothing.

Improves workflow in the office

PROS & CONS What are the best aspects of this product? Box makes everything look simple. It integrates well with Office Suite which means that you will be able to edit documents on the web. Such editing makes it easy for you to edit a document and then store it before you can share it with collaborators. The sharing functionality that comes with this tool is what made me love it more. It helps me to share documents with other people and organize them in different folders. As a result, I ...

Great file sharing tool

PROS & CONS What are the best aspects of this product? Box has all the features that you may need in a storage and collaborative tool. File sharing has been made reliable as you not only can use it to share files internally but also externally with customers and clients. It saves files automatically in the system as soon as you create them. This means that you do not have to do it manually. It syncs well with all of your devices as long as they are connected to the system. It integrates ...

It is mobile compatible

PROS & CONS What are the best aspects of this product? It has multiple versions to it where you can launch the file storage and sharing solution. You can decide to use the mobile application on your smartphone, or the desktop application or the web version. All these versions have a simple user interface that allows you to find it easy to use the tool once you get started. The design is also simple such that new users will get the hang of things without much training. When it comes to ...

Er IKKE imponeret

Er IKKE imponeret. Hver neste gang jeg sletter indhold … startede med 10GB gratis, sænker de grænsen for gratis plads. Er nu nede på 2 GB. Bliver bombarderet med "køb ekstra plads" "du bliver ikke synkroniseret mere, din Dropbox er fuld" :-( Føj for den lede ….ANBEFALING: Gå langt udenom det møg. Der findes heldigvis mange gode "Cloud lagerhoteller" på nettet.

subfolder files not in folder upload

tried to upload folders through the folder upload tool. works for Folders and files in the initial folder but not files in sub folders. Decided not to carry on my subscription but forgot to cancel it in time from the trial due to no further use but failed to get back initial subscription cost due to fairly stringent customer service

Thanks to Box.com

Thanks to Box.com. Most reliable, truthful, effective... of them all I know providing similar service. Very happy with service.