BookWhen Reviews in August 2026: User Ratings, Pros & Cons

I love this booking system - highly recommended.

I love this booking system. I use it for my yoga classes and it allows my students to pay and book themselves. I have set it up with a discount if they book a certain number of classes. Students get a reminder the day before class which includes a link in case they cannot make the class allowing them to reschedule themselves - I just see who is booked in just before class.This has saved me loads of admin time.Customer service is excellent - if I have any problems I use the online ...

I love using Bookwhen

I love using Bookwhen. It has saved me so much time by taking away a lot of the manual processes I used to have to do and from my clients point of view it is slick and easy to use. The customer service is really fantastic too! Would recommend to anyone looking for a booking tool.

I like Bookwhen a lot

I like Bookwhen a lot. It’s simple easy to use and their customer help is outstanding. I also like that it’s a local business

Love using Bookwhen

I started using Bookwhen a month ago to manage class bookings for my business, I am a Yoga teacher, and it has been amazing! I love how easy it is to schedule classes, link to a payment system, review who is coming and mark them off removing the need for paper registers and quickly accessing the functionality. I've been really happy with the online support too. In the early days I had a few questions and the team reply really quickly and helpfully. Having used a different system before this ...

Great features for a good price

Great features for a good price it has made life at my fitness studio much easier. Looking forward to integrations and membership features!

Fantastic

Fantastic! Easy set up. Great communication from the team. All questions answered promptly. Great value for money. Just brilliant!

Customer service is great

Customer service is great; any queries and they get back to you straight away. I have the free version and it's more than adequate for my class needs. It's easy to manoeuvre around for both me and my students. 5*s😊

5 Stars for customer services and the…

5 Stars for customer services and the same for BookWhen online booking system. I couldn't believe how easy it is to use, but it was! The logic used made sense, even to a relative novice like myself. And where I did get stuck, help was pretty much immediate. This sort of service can only come from people who have a passion for what they do. It feels like you are part of the team, and BookWhen take on board comments made that could improve the program further. Well done!

Customer service is incredibly helpful…

Customer service is incredibly helpful and responsive. This is the only web-based event management software I've found that allows participants to pick individual events or courses - I used it for a virtual job fair so that job-seekers could pick which employer(s) they wanted to speak with and book appointments with just those employers. The interface is more utilitarian than aesthetic, but fairly intuitive. I really enjoyed working with this software.

Bookwhen highly recommended

Bookwhen is lightweight, simple and very easy to use from the customers point of view. The booking page is well designed and responsive on mobile which is what lots of alternatives are missing.