BookWhen Reviews in June 2026: User Ratings, Pros & Cons

Adaptable

Easy to use, adaptable to suit your needs, trustworthy, and great interface for clients.

I have been using Bookwhen since 2018

I have been using Bookwhen since the start of 2018 and they continue to innovate, improve and provide great customer support when you have a question or a problem. Their recent quick response to integrating with outside providers to improve their support since Covid hit many of our businesses was just fantastic. Using Bookwhen is definitely one of the best business moves I made for my yoga business.

They are always quick to answer queries…

They are always quick to answer queries by chat or via their FB page. The integration to Zoom works well and they are always improving the service. Good job guys. Keep up the good work 😀

So easy to use and love the way it…

So easy to use and love the way it integrates with the software for example Zoom in this lockdown period.

Real people, real professional, real support

In a world where it is impossible to talk to human beings when it comes to faceless service suppliers, the Bookwhen team makes a welcome and unique difference. I have never known another company to reply, help and support as quickly and efficiently as them. The system is easy to understand and navigate, and the latest coronavirus challenges have put Bookwhen under a lot of pressure but they have come up winners, as always.

Been the BEST system for me & my Fitness Business

I have used Bookwhen for the last 4 years & their customer service and personal attention has been 2nd to none. Always quick to answer queries and to help. System has worked perfectly for my Fitness Classes and recently linking it to ZOOM for my online classes. Thanks everyone at Bookwhen! Trish @ The Happy Vibe Fitness & Wellbeing.

Customer Bookings

I’ve been using bookwhen for 18 months, I wanted to offer my customers the option to book online when I moved into my studio. In these changing times due to COVID-19 I’ve introduced virtual classes via ZOOM and so it was one less hassle for me to sort out and my customers were familiar with the system so it’s been a really easy transition. I’m really happy to read the latest update adding integration to ZOOM yet to implement it though 😁

The best booking system and customer service I've ever had

I've been using Bookwhen for about a year now. For years before I'd tried numerous ticket and booking platforms that were much more costly, and never gave me all that I needed. As well as being an excellent booking service for our customers, the Bookwhen team really understands their customers. When I started to set-up my booking pages, they were easy to reach on chat or on the phone, always ready to help when needed. Their private facebook is also a great way for their customers to connect ...

Choose BookWhen - the Helpful Human Face of an Online Booking System

Hi I'm Ros from YogaRos and I joined BookWhen last April. As a novice to such tech, I needed some hand-holding through the initial SetUP process but it is Simple ( i think its just me...) Jenny and the Team were SO patient and helpful throughout. It's wonderful to NOT have to deal with a Robotic Call Centre, you are handled with care and attention by Real People! I was really delighted that I made the decision to choose BookWhen for my online class booking system. As new features came on ...

Online booking and payments system

Have used bookwhen for my business for a number of years now, great system, responsive to customer needs and changes. If you are looking for an online booking and payment system, this ticks a lot of boxes for me.