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9.0

Spot Score

BookWhen - Appointment Scheduling Software

BookWhen Reviews in June 2026: User Ratings, Pros & Cons

Streamline your appointments with ease.

4.9

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Starts from $12.50 / Month when Billed Yearly, also offers free forever plan

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BookWhen Reviews & Ratings

4.9

Excellent

Based on 315 ratings & 413 reviews

Rating Distribution

Excellent

(405)

Very Good

(6)

Good

(1)

Poor

(0)

Terible

(1)

Spotsaas Editor’s POV

Bookwhen is a highly acclaimed online booking platform with a myriad of positive feedback from users. Customers appreciate its affordability, user-friendly interface, and comprehensive features. Many users have pointed out that Bookwhen has significantly simplified their businesses, making tasks like managing bookings, tracking appointments, and handling payments ...Read more

BookWhen pros and cons

  • Easy to set up and use, suitable for both organizers and customers.

  • Excellent customer service and quick response times for support.

  • Integrates well with other platforms like PayPal and Zoom, enhancing user experience.

  • Flexible and customizable booking options for different types of events and classes.

  • Limited selection in the Marketplace for additional apps and connectors may restrict some advanced functionalities.

  • Newcomers may find the richness of features initially intimidating without proper guidance or support.

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Showing 321-330 out of 413

BK

Brahma Kumaris Meditation Centre

05/05/20

5 out of 5

I like this as simple and easy to…

I like this as simple and easy to navigate. being in the more senior age bracket when things are easy to useI am very happy.

J

Jules

05/04/20

5 out of 5

What I love about Bookwhen is the…

What I love about Bookwhen is the customer service, they respond super quick to any query and are really patient. Once I got used to navigating the site it was/is a breeze! My students love it too, its so easy for them to check when classes are on and to pay online. It has saved me so much time .. making lists, who has paid and hasn't etc. All the hard work of being a teacher is taken out of it and I can just enjoy teaching yoga. Happy faces all around. I have also recommended friends to ...

Read more

C

Caroline

05/04/20

5 out of 5

5 Star Customer Service

Having been forced online overnight as so many others have been during lockdown, Bookwhen have been brilliant. Just what I needed to transfer my pilates classes online, Zoom integration, Youtube and Vimeo too if you need it. Customer Service team are quick to respond and have helped out when I couldn't understand the more tech side of things. I would wholeheartedly recommend them to anyone.

LL

Lucy Lucas

05/04/20

5 out of 5

Easy to use and set up

Easy to use and set up, very well priced and wonderful technical support when you need it.

RH

Ruth Honey Armstrong

05/04/20

5 out of 5

Perfect for my business.

Bookwhen is the perfect tool for my business. It’s easy to use, flexible and reliable. And most importantly my customers find it easy to navigate and use too. If I have ever had any queries the team at Bookwhen have responded very quickly and have always been incredibly friendly and helpful.I always wholeheartedly recommend Bookwhen whenever I’m asked for the ideal event management package.

FW

Felicity Wood

04/30/20

5 out of 5

Easy to use and responsive

Bookwhen has made a huge impact on my business - reducing my admin and improving the customer booking experience. It's simple to set up and use. I think that the thing that I am most impressed with is the responsiveness of the team. Any query is answered within minutes via the chat function, and they are always innovating with new features. One example of this is their responsiveness in the context of Covid-19, adding zoom integration within weeks of the lock-down. This has saved me so much ...

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E

Eddie

04/27/20

5 out of 5

Excellent service from Bookwhen

Bookwhen offers an intuitive platform that has reduced my administrative load significantly and has proved to be very user friendly according to feedback from clients The Bookwhen staff answer queries promptly and efficiently in an approachable, friendly and professional way I would have no hesitation in recommending Bookwhen to colleagues and friends

TP

Tamsin Preece

04/27/20

5 out of 5

This system works, and it works well.

This system works. It's easy to navigate and feedback from customers is always good. Most importantly, the customer service is exceptionally good. You always hear back very quickly and 99% of the time the problem is solved almost instantly. It's a really weight off my mind having such a good booking system to keep my admin manageable. It honestly saves me hours each week!

MS

Mike Smith

04/24/20

4 out of 5

Great App for our small club

Great App for our small club, able to take bookings and receive payment in s single place

AW

Ann Walker

04/24/20

5 out of 5

Lots of functionality

There’s a lot more functionality to Bookwhen than I first thought. I have it set up on my site for booking all my craft courses - different topics, different dates and costs - and I’ve found I can set up Bookwhen on each course info page to show the year’s dates for just that course. That makes it easy for clients to find what they want.It’s easily managed from a user-friendly dashboard and there are shortcuts so you can minimise repetitive entering. It’s a very good price for what you get ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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