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9.0

Spot Score

BookWhen - Appointment Scheduling Software

BookWhen Reviews in June 2026: User Ratings, Pros & Cons

Streamline your appointments with ease.

4.9

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Starts from $12.50 / Month when Billed Yearly, also offers free forever plan

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BookWhen Reviews & Ratings

4.9

Excellent

Based on 315 ratings & 413 reviews

Rating Distribution

Excellent

(405)

Very Good

(6)

Good

(1)

Poor

(0)

Terible

(1)

Spotsaas Editor’s POV

Bookwhen is a highly acclaimed online booking platform with a myriad of positive feedback from users. Customers appreciate its affordability, user-friendly interface, and comprehensive features. Many users have pointed out that Bookwhen has significantly simplified their businesses, making tasks like managing bookings, tracking appointments, and handling payments ...Read more

BookWhen pros and cons

  • Easy to set up and use, suitable for both organizers and customers.

  • Excellent customer service and quick response times for support.

  • Integrates well with other platforms like PayPal and Zoom, enhancing user experience.

  • Flexible and customizable booking options for different types of events and classes.

  • Limited selection in the Marketplace for additional apps and connectors may restrict some advanced functionalities.

  • Newcomers may find the richness of features initially intimidating without proper guidance or support.

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Showing 241-250 out of 413

SC

Susan Chinn

11/17/20

5 out of 5

A GREAT ADDITION TO MY LITTLE FITNESS…

A GREAT ADDITION TO MY LITTLE FITNESS BUSINESS. I STARTED USING BOOKWHEN WHEN DEMAND FOR MY CLASSES WERE HIGH, BUT DUE TO THE PANDEMIC, NUMBERS WERE LIMITED. IT TOOK THE STRESS OUT OF KEEPING A MANUAL BOOKING SYSTEM, WHILST HELPING TO MAKE MY SMALL BUSINESS LOOK MORE PROFESSIONAL. ANY QUIERIES ARE ANSWERED QUICKLY AND WHEN WE WENT INTO THE SECOND LOCKDOWN, IT WAS EASY TO SWITCH TO THE FREE SERVICE MEANING I DIDN'T HAVE TO PAY FOR THE SERVICE WHEN IT WASN'T NEEDED. HIGHLY RECOMMENDED TO TAKE ...

Read more

K

KB

11/17/20

5 out of 5

Easy to use and very affordable

Needed an easy to use and competitively priced app to allow my Zumba class to book and pay for class. Bookwhen was recommended by fellow instructors and I do not regret the decision to sign up and use it. My ladies find it easy to use and book and find it easy to manage my classes.

NL

Nik Litwinenko-Jones

11/17/20

5 out of 5

Just what my gym needs

Just what my gym needs! Due to Covid we've had to implement a booking system. This is so user friendly for the customer, as well as for me as the admin. And the customer service is exceptional

ME

Matt Evans

11/17/20

5 out of 5

Dependable and great value!

I have been using bookwhen since lockdown for all my online classes, it's simple to use and one of the few technical assets that haven't let me down or confused me.

CE

C ELTON

11/17/20

5 out of 5

BookWhen is easy to use & perfect for…

BookWhen is easy to use & perfect for booking people onto my yoga courses. Glad I found it.

FG

Florence Guerin

11/17/20

5 out of 5

Great all rounder

Easy to use both from a provider and parents' point of view. Fairly priced. Excellent customer service.

SH

Susan Handisides

11/17/20

5 out of 5

Easy and fab time saver

We are a local government org looking to streamline our booking and course admin process. Bookwhen has been fantastic and saved hours. The admin staff love it so much that they said they would pay for it out of their own pocket (didn't have to of course). Easy to set up, track activity and great to use. Highly recommend.

S

Sonia

11/17/20

5 out of 5

Absolutely love bookwhen.com 🤗 they've…

Absolutely love bookwhen.com 🤗 they've been a huge support taking my bookings online (and my video courses). Any questions and queries I have are immediately answered. They even check back in to make sure that their advice worked and that I'm happy with the suggestions! I've had loads of questions due to this being the first booking system that I have used and they've always been quick to help. It's very simple for my clients to use and I've lost zero customers making the move to online ...

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JH

jayne handyside

10/19/20

5 out of 5

This has saved me so much time and…

This has saved me so much time and money. Its easy to use, takes care of my waiting lists abd issues reminders - its simply awesome.

S

Stephanie

10/12/20

5 out of 5

Very pleased

Jenny from Bookwhen was amazing and spent 45 minutes helping me to understand how to add different discount codes. She was patient and friendly and did not rush me off the phone at all. She gave me a time that she would be able to call me which suited me around my newborn baby and she called at that time. I was really impressed with Jenny, not only with her knowledge but with her kindness.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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