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9.2

Spot Score

Booker

Booker Reviews in July 2026: User Ratings, Pros & Cons

Streamline your salon with ease and efficiency.

4.1

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Booker Reviews & Ratings

4.1

Very Good

Based on 956 ratings & 129 reviews

Rating Distribution

Excellent

(57)

Very Good

(39)

Good

(13)

Poor

(6)

Terible

(14)

Spotsaas Editor’s POV

Booker works best for service businesses with straightforward scheduling needs—salons, fitness studios, consulting practices. Before shortlisting, verify that its appointment types match your workflow. If you need complex resource allocation (multiple staff across multiple locations with skill-based routing), test this in a demo; Booker's strength is simplicity, ...Read more

Booker pros and cons

  • Integrates easily into websites, no steep learning curve, and offers customizations to suit business needs.

  • Streamlines appointment scheduling, client profiles, and note-taking, enhancing organization and efficiency.

  • User-friendly payment screens for fast transactions, efficient processing, and real-time updates.

  • Organized and color-coordinated calendar with easy customer search and multiple viewing options.

  • Mobile login issues and occasional crashes, especially during busy hours, impacting access and usability.

  • Inconsistent reliability and glitches in features beyond payment processing, affecting overall user experience.

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Showing 101-110 out of 129

AJ

Alyssa J

05/12/15

4 out of 5

Been with Booker for a year...happy clients!

What do you like best? The functionality and ease of use. Our customers like that they are able to book online. We love that you are able to send emails and text messages to your client and confirm appointments with them. We love that you can book large groups and take care of payments ahead of time. We also love the membership programs you can set up. What do you dislike? Lack of certain reports, online booking issues, and when the site is having issues. The app for the iPad needs ...

Read more

AI

Administrator in Consumer Services

05/12/15

4 out of 5

Booker Review

What do you like best? Being Web based and booking clients anytime. What do you dislike? Appointments can't be edited when using the mobile app like the can be on the computer. What problems are you solving with the product? What benefits have you realized? Utilizing the reports when I'm not at the salon.

A

Anonymous

05/12/15

4 out of 5

Booker Review

What do you like best? Being Web based and booking clients anytime. What do you dislike? Appointments can't be edited when using the mobile app like the can be on the computer. What problems are you solving with the product? What benefits have you realized? Utilizing the reports when I'm not at the salon.

A

Anonymous

05/12/15

4 out of 5

Been with Booker for a year...happy clients!

What do you like best? The functionality and ease of use. Our customers like that they are able to book online. We love that you are able to send emails and text messages to your client and confirm appointments with them. We love that you can book large groups and take care of payments ahead of time. We also love the membership programs you can set up. What do you dislike? Lack of certain reports, online booking issues, and when the site is having issues. The app for the iPad needs to ...

Read more

JW

Jessica W

05/12/15

5 out of 5

We absolutely love Booker! It has helped streamline our entire salon system!

What do you like best? I like the simplicity of booking appointments. It is extremely easy to navigate and easy to train on. The marketing tools are wonderful as well, such as email confirmations and the accessibility with its integration with mail chimp for our newsletters. Overall, the system is extremely user friendly and has helped to streamline our salon systems to keep everything running efficiently. What do you dislike? One thing I dislike is that there is no report to show ...

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KG

kate g

05/07/15

4.5 out of 5

Booker provides the tools I need to make my new wellness spa a success

What do you like best? Very User friendly interface and amazing customer support What do you dislike? very little. there have been a couple instances where I needed to do something that booker really didn't know how to do, but they came up with simple "work-arounds" to help correct the issue What problems are you solving with the product? What benefits have you realized? I am a new business so I have had a lot of learning curves to deal with. Booker has been great as they are ...

Read more

DF

Davide F

05/07/15

5 out of 5

Amazing Software for busy business professionals

What do you like best? I like the accounting, the ease of use, and the accessibility to online support What do you dislike? There are minor glitches that happen from time to time as well as some concepts that would make administrators days go by faster. Recommendations to others considering the product: It will take time and hassle off your plate so that you can put it into projects that matter to grow the business What problems are you solving with the product? What ...

Read more

NK

Naomi K

05/07/15

5 out of 5

Convenient integration or POS, marketing, appointments & scheduling all in one place.

What do you like best? A single platform for scheduling employees, booking customer appointments, creating marketing, capturing relevant customer information and taking payments. Booker provides everything we need to run our salon. What do you dislike? Lack of software functionality with the Booker app for iPhone & iPad. As an entrepreneur I'm often on the go, but I want to stay connected to my business. Having greater functionality through the Booker app (as opposed to having to ...

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A

Anonymous

05/07/15

5 out of 5

Amazing Software for busy business professionals

What do you like best? I like the accounting, the ease of use, and the accessibility to online support What do you dislike? There are minor glitches that happen from time to time as well as some concepts that would make administrators days go by faster. Recommendations to others considering the product: It will take time and hassle off your plate so that you can put it into projects that matter to grow the business What problems are you solving with the product? What benefits have ...

Read more

A

Anonymous

05/07/15

4.5 out of 5

Booker provides the tools I need to make my new wellness spa a success

What do you like best? Very User friendly interface and amazing customer support What do you dislike? very little. there have been a couple instances where I needed to do something that booker really didn't know how to do, but they came up with simple "work-arounds" to help correct the issue What problems are you solving with the product? What benefits have you realized? I am a new business so I have had a lot of learning curves to deal with. Booker has been great as they are easy ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].