9.2
Spot Score
Booker Reviews in July 2026: User Ratings, Pros & Cons
Streamline your salon with ease and efficiency.
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Booker Reviews & Ratings
Spotsaas Editor’s POV
Booker works best for service businesses with straightforward scheduling needs—salons, fitness studios, consulting practices. Before shortlisting, verify that its appointment types match your workflow. If you need complex resource allocation (multiple staff across multiple locations with skill-based routing), test this in a demo; Booker's strength is simplicity, ...Read more
Booker pros and cons
Integrates easily into websites, no steep learning curve, and offers customizations to suit business needs.
Streamlines appointment scheduling, client profiles, and note-taking, enhancing organization and efficiency.
User-friendly payment screens for fast transactions, efficient processing, and real-time updates.
Organized and color-coordinated calendar with easy customer search and multiple viewing options.
Mobile login issues and occasional crashes, especially during busy hours, impacting access and usability.
Inconsistent reliability and glitches in features beyond payment processing, affecting overall user experience.
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Showing 111-120 out of 129
A
Anonymous
05/07/15
Convenient integration or POS, marketing, appointments & scheduling all in one place.
What do you like best? A single platform for scheduling employees, booking customer appointments, creating marketing, capturing relevant customer information and taking payments. Booker provides everything we need to run our salon. What do you dislike? Lack of software functionality with the Booker app for iPhone & iPad. As an entrepreneur I'm often on the go, but I want to stay connected to my business. Having greater functionality through the Booker app (as opposed to having to ...
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AI
Administrator in Consumer Goods
05/07/15
Booker Review
What do you like best? I like how responsive the help desk is when issues arise. It's rare to find a company that stands behind its product. What do you dislike? The fact that you can't customize the reports. Not all businesses fit the same mold so some level of customization should be allowed. What problems are you solving with the product? What benefits have you realized? The software has removed the hassle of scheduling and confirming a large volume of appointments. It ...
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A
Anonymous
05/07/15
Booker Review
What do you like best? I like how responsive the help desk is when issues arise. It's rare to find a company that stands behind its product. What do you dislike? The fact that you can't customize the reports. Not all businesses fit the same mold so some level of customization should be allowed. What problems are you solving with the product? What benefits have you realized? The software has removed the hassle of scheduling and confirming a large volume of appointments. It allows us ...
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SC
Steven C
05/01/15
Great product.
What do you like best? Cloud based system, easy to use, with reliability. What do you dislike? Would like a more simplified email campaign system. What problems are you solving with the product? What benefits have you realized? Online booking is a real plus.
A
Anonymous
05/01/15
Great product.
What do you like best? Cloud based system, easy to use, with reliability. What do you dislike? Would like a more simplified email campaign system. What problems are you solving with the product? What benefits have you realized? Online booking is a real plus.
AI
Administrator in Health, Wellness and Fitness
04/29/15
Booker combines many programs
What do you like best? I like that our credit card processing, gift certificate sales, email and social marketing and our booking software are all integrated. I like that they are web-based and their customer service is helpful, when it is an issue that can be fixed. The system has lots of training videos, which is helpful. What do you dislike? There are certain aspects of the program that don't function as they should. It will freeze sometimes and kick you out of where you're ...
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A
Anonymous
04/29/15
Booker combines many programs
What do you like best? I like that our credit card processing, gift certificate sales, email and social marketing and our booking software are all integrated. I like that they are web-based and their customer service is helpful, when it is an issue that can be fixed. The system has lots of training videos, which is helpful. What do you dislike? There are certain aspects of the program that don't function as they should. It will freeze sometimes and kick you out of where you're working. ...
Read more
KS
Kristen S
04/29/15
Booker Software: Not All It Promises to Be
What do you like best? The best feature of Booker is the client interface. Our clients appreciate that it is easy to navigate. That is, in fact, why I searched out Booker. I booked an appointment at another spa and asked what they used because I liked the interface myself, it was much better than the MindBody system I had used before. What do you dislike? Booker's Customer Service needs a boost. If there is a problem with the system, which happens frequently, my office manager or I ...
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A
Anonymous
04/29/15
Booker Software: Not All It Promises to Be
What do you like best? The best feature of Booker is the client interface. Our clients appreciate that it is easy to navigate. That is, in fact, why I searched out Booker. I booked an appointment at another spa and asked what they used because I liked the interface myself, it was much better than the MindBody system I had used before. What do you dislike? Booker's Customer Service needs a boost. If there is a problem with the system, which happens frequently, my office manager or I ...
Read more
A
Anonymous
04/28/15
Booker Salon Software
What do you like best? I like the mobile access and online booking the best. What do you dislike? The checkout process is way too complicated. It takes too many clicks to check out.You have to save every service and product item. It doesn't automatically give credit to the service provider for all subsequent services. It does for products on the same ticket. (An easy fix, I would thinkYou have to scroll and add the stylists name. Appointments disappear off the book. Stylists schedules ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].