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BlackLine - New SaaS Software

BlackLine Reviews in September 2026: User Ratings, Pros & Cons

Streamline your finance with BlackLine.

4.53

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BlackLine Reviews & Ratings

4.53

Excellent

Based on 278 ratings & 288 reviews

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Rating Distribution

Excellent

(198)

Very Good

(88)

Good

(2)

Poor

(0)

Terrible

(0)

BlackLine pros and cons

  • Reviewers praise the transparency and visibility into account reconciliations and journals across the team.

  • Built-in task management with sign-off workflows keeps the close process organized and accountable.

  • It automates reconciliations, such as auto-certifying zero-balance or unchanged accounts.

  • The matching module automates high-volume transaction reconciliation, easing audits.

  • A reviewer notes BlackLine can be costly for small organizations.

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Showing 141-150 out of 288

BO

Brian O

09/18/19

5 out of 5

"Excellent Product with Great Support"

What do you like best? BlackLine matching is intuitive. The way it works just makes sense. The ability to integrate our matching data sources, recons, and JEs has been a real time saver. What do you dislike? Sometimes updates surprise me. I wish there was more clear notification of changes to come... maybe login notifications. TIme outs are frustrating, especially when I've done a lot of manal matching and I lose my work

UI

User in Oil & Energy

09/18/19

4.5 out of 5

"Excellent Platform for Transforming the Accounting Function"

What do you like best? The BlackLine platform is very configurable and allows us to tailor the functionality to meet our needs. What do you dislike? The reporting functionalities still leave a bit to be desired. Pulling reporting data from the system often requires export and manual manipulation. What problems are you solving with the product? What benefits have you realized? We have enforced consistency and quality in reconciliations, and increased efficiency and visibility to our account ...

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AI

Administrator in Real Estate

09/18/19

5 out of 5

"Excellent implemention"

What do you like best? Automatic certifications of reconciliations and better tracking of tasks and reconciliations What do you dislike? N/A We are very new to the product as we implemented tasks and reconciliations in July Recommendations to others considering the product: Higher a third party to help implement, dedicate resources to the project, ensure that senior management is fully supportive What problems are you solving with the product? What benefits have you realized? Completeness ...

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UI

User in Retail

09/18/19

5 out of 5

"Compliance and Controls"

What do you like best? I like the breakout sessions. They are the best places for networking. What do you dislike? the flickering lights 5 min before end of breakfast hour What problems are you solving with the product? What benefits have you realized? completeness and accuracy. I am looking into the CIM module to fix the issue.

AI

Administrator in Insurance

09/18/19

5 out of 5

"Blackline Account Recs Have Saved Our Company Hours of Time"

What do you like best? Transparency, easy audit trail, workflow What do you dislike? That we have not automated our data loads into Blackline yet. What problems are you solving with the product? What benefits have you realized? I no longer need to use a spreadsheet to complete my account reconciliation. It has made reconciling times drastically decrease.

AI

Administrator in Media Production

09/18/19

4 out of 5

"Great learning experience with a lot of networking opportunities"

What do you like best? The most helpful parts about the conference have been learning how other companies are using the product. What do you dislike? Data must be standardized before setting up the process and requires consultant to set up. What problems are you solving with the product? What benefits have you realized? Account reconciliations are easier and a better review process for Journal Entries

JN

Jennifer N

09/18/19

5 out of 5

"Great way to simplify and improve account recs"

What do you like best? Easier to understand reconciliations because they are all in the same format. What do you dislike? Some of the import items processes aren't entirely what I want. For example, I would like to be able to upload multiple schedule items at one time, rather than uploading supporting items and then manually converting them to schedule items. Recommendations to others considering the product: Have a plan to get everyone on board before starting the implementation, keep ...

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CM

Carlton M

09/18/19

5 out of 5

"Blackline is an Awesome Product"

What do you like best? the ease of use for the end user is critical. With limited training and experience the organization can be up and running. What do you dislike? I would like to see more reporting features easy to access. More data analytics for the journal use and account recon modules. Recommendations to others considering the product: This product can make your life much easier. What problems are you solving with the product? What benefits have you realized? We are able to use this ...

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AI

Administrator in Music

09/18/19

5 out of 5

"In The Black Experience"

What do you like best? BL is a one stop shop that has help ease the close cycle and reconciliation process. It's a new way of automating our day to day task. What do you dislike? I am still very new so there's still definitely a learning curve. Recommendations to others considering the product: Definitely utilize BlacklineU and attend the conference that are offered. The Blackline community is also a very useful resource to ask questions and seek guidance especially for those new to ...

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AI

Administrator in Accounting

09/18/19

5 out of 5

"Blackline Review"

What do you like best? I really like the rec module and ability to auto certify a reconciliation. What do you dislike? I dislike the fact that you can't delete tasks, but only add an end date. What problems are you solving with the product? What benefits have you realized? Auto certifying recs

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].