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BlackLine - New SaaS Software

BlackLine Reviews in September 2026: User Ratings, Pros & Cons

Streamline your finance with BlackLine.

4.53

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BlackLine Reviews & Ratings

4.53

Excellent

Based on 278 ratings & 288 reviews

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Rating Distribution

Excellent

(198)

Very Good

(88)

Good

(2)

Poor

(0)

Terrible

(0)

BlackLine pros and cons

  • Reviewers praise the transparency and visibility into account reconciliations and journals across the team.

  • Built-in task management with sign-off workflows keeps the close process organized and accountable.

  • It automates reconciliations, such as auto-certifying zero-balance or unchanged accounts.

  • The matching module automates high-volume transaction reconciliation, easing audits.

  • A reviewer notes BlackLine can be costly for small organizations.

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Showing 151-160 out of 288

UI

User in Retail

09/18/19

5 out of 5

"BlackLine Journey has been great!"

What do you like best? I love the visibility of the process workflow and the efficiencies in the reconciliation process. What do you dislike? I don't like how disconnected the current modules are to each other. What problems are you solving with the product? What benefits have you realized? Standardized reconciliations, visibility of control processes and less FTEs to complete close tasks.

CM

Casey M

09/18/19

4 out of 5

"Accountant, consolidations and reporting "

What do you like best? All reconciliations and tasks are in one place. What do you dislike? The dashboard doesn't give me an easy view of who has reconciliations outstanding from a preparer and reviewer standpoint. What problems are you solving with the product? What benefits have you realized? We have more efficient reporting of our reconciliation status than if we did not have a centralized system.

AI

Administrator in Leisure, Travel & Tourism

09/18/19

4.5 out of 5

"streamline your reconciliation!"

What do you like best? Visibility to the processes and time savings What do you dislike? Having have to convince users that they have to start using new tool What problems are you solving with the product? What benefits have you realized? Using Blackline reconciliation module saved us time and effort. We also have better visibility to what is being done when and how well at anytime we want.

ES

Executive Sponsor in Food & Beverages

09/18/19

5 out of 5

"IBT 2019"

What do you like best? Ease of software use....intuitive, great employees who has a lot of passion for their product. I am very excited to implement this software within our organization as this will make our Accounting and Finance department much more efficient and better work life balance. What do you dislike? Lots of good workshop which makes you have to choose which ones to skip. Some of the workshops were not long enough so it felt everything was crammed in the time ...

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AI

Administrator in Banking

09/18/19

5 out of 5

"Enhances control"

What do you like best? facilitates internal controls and record retention What do you dislike? Sometimes new features may have bugs. There should be more testing prior to rolling out new features. What problems are you solving with the product? What benefits have you realized? BlackLine improved our account reconciliation processes and sped up our bank reconciliations.

AI

Administrator in Accounting

09/18/19

4.5 out of 5

"Great support, Innovative Product "

What do you like best? Automation. Creates room to run for finance professionals What do you dislike? can be complex as admin user. requires delegated time and role Recommendations to others considering the product: get buy-in from your company What problems are you solving with the product? What benefits have you realized? No more paper recs

PT

Priyanka T

09/18/19

5 out of 5

"Blackline has made my month end close easy"

What do you like best? Account Reconciliations . It has made the life easy for the accounting team in general. It has helped to see the statistics of the month end close and manage the close tasks and the efforts to improve the close. What do you dislike? That it doesn't have the keyboard shortcuts. There is nothing much I think I dislike about Blackline. Can Blackline add 4-5-5 amortization schedule to the prepaid template? What problems are you solving with the product? What benefits have ...

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UI

User in Insurance

09/18/19

5 out of 5

"Blackline helps me manage our finance function in a very controlled environment."

What do you like best? Backline is user friendly and is integrated with SAP. It helps us manage our risk. What do you dislike? Sometimes when I am in the account rec tool, I don't know which hat I am wearing. Recommendations to others considering the product: Know your company's need and commitment level before you go to Blackline. You should implement 4 modules to make it fully integrated. What problems are you solving with the product? What benefits have you realized? autocertification ...

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UI

User in Plastics

09/18/19

5 out of 5

"Great Business Partner"

What do you like best? Blackline is a great business partner. Their product provides great insight into our business and increases efficiencies. What do you dislike? We use an older ERP system and sometime Blackline doesn't play as nice with our system as it does with the new systems. Recommendations to others considering the product: This is a great product and you will get a lot of benefit from using it. What problems are you solving with the product? What benefits have you realized? We ...

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UI

User in Aviation & Aerospace

09/18/19

3.5 out of 5

"Blackline"

What do you like best? I like that there are many solutions available to create efficiencies in the month end close process. What do you dislike? At times it can be very confusing to navigate around in the tool when you don't have the proper training and resources What problems are you solving with the product? What benefits have you realized? Currently we used Blackline as a repository for our reconciliations. We are looking forward to utilize the various accounting template, so we can ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].