Bitly Reviews in July 2025: User Ratings, Pros & Cons

This website is magic!

This website is magic!Amazing features and very helpful. I wish they can be more creative in the next decade. Love it!

"Long-Time User, and Highly Recommend"

What do you like best about Bitly? I have used Bitly for well over a decade, and recommended it to many peers and clients. It's such an easy way to create and track shortened URLs. It's terrific to look at clicks in a glance. I don't think it's as comprehensive as Google Analytics, but GA is so much harder to navigate and use, in my opinion. For a quick look and general guidance, this has done the trick for me. And I also love that you can customize them in both the free and pro plans. ...

"Bitly is the best!"

What do you like best about Bitly? I use Bitly in my partnership and sales department to shorten links and paste urls in a tidy fashion. What do you dislike about Bitly?

"An amazing professional tool."

What do you like best about Bitly? Bitly is a very amazing tool, in most of the functions that it contains integrated, mostly its ease of use in the configurations that anyone can adapt, to direct them to our most comfortable and convenient environment when exercising the work process on this platform , I like this software because all the links that we can create, or those that the system provides us automatically, are fully customizable, which are totally flexible to remember and reproduce.

"Bitly Automate and reduce marketing loss."

What do you like best about Bitly? This is a platform that allows you to shorten, personalize and track links in digital media channels to optimize the customer experience and generate higher sales by reducing any type of content problems. It is an excellent tool, easy to use for marketing experts that will allow them to save time as well as customers, its interface is good and you will be able to navigate without problems, it even has good integrations that will allow a greater workflow.

"Short links for more information"

What do you like best about Bitly? Very quickly you can shorten your URL s and rilable and 100% uptime always What do you dislike about Bitly?

"A very good and effective tool."

What do you like best about Bitly? I like this software to a great extent because it integrates with other social media management platforms, for which these links are automatically shortened and synchronized with Bitly, for this of so many reasons why I like this system, it is possible It should be noted that these synchronizations can be customizable to the users' tastes, having a comfortable perspective regarding the tools that it offers, underlining that it allows labels to help ...

Horrible customer service unless you pay $6000/year

I paid for the basic package, at several hundred a year. I thought that would allow me to get in contact with some kind of support. there is no phone number to call. You are stuck using a messaging system, to which it took them 6 days to respond to. The user interface was not the easiest or most intuitive to use. So I made a few mistakes, which cost me my limited redirects (1 a month). I only needed the service to get 2 custom links. To which I am now stuck. The custom links I am currently ...

"Bitly is Easy to Use"

What do you like best about Bitly? You can create as many trackable links as you need. Every time you create a new link you title it so it is easy to search for in the future. Very user friendly. The free version lets me do everything I need to.

"Bitly - Best URL Shortener for Casual Users"

What do you like best about Bitly? Bitly is very easy to use and intuitive for beginners. What do you dislike about Bitly?