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9.8

SpotScore

Bitly - URL Shorteners

Bitly Reviews in September 2026: User Ratings, Pros & Cons

Shorten, track, and share with ease.

4.31

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Starts from $21 / Month when Billed Yearly, also offers free forever plan

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Bitly Reviews & Ratings

4.31

Very Good

Based on 702 ratings & 857 reviews

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Rating Distribution

Excellent

(599)

Very Good

(170)

Good

(26)

Poor

(1)

Terrible

(61)

Spotsaas Editor’s POV

Bitly.com stands out as a popular and user-friendly URL shortening service, offering quick and efficient link organization. Users appreciate the simplicity and ease of creating custom shortened links, allowing for better link management. The service provides valuable insights through analytics, enabling users to track link performance effortlessly. However, some ...Read more

Bitly pros and cons

  • Easy to use for creating shortened links and organizing them efficiently.

  • Provides analytics that offer valuable insights on link performance.

  • Offers a generous monthly limit for creating personalized links, even in the free plan.

  • Helpful for businesses in presenting a cohesive and organized online appearance across various platforms.

  • Misleading pricing structure, with hidden annual payment commitments instead of monthly plans.

  • Lack of customer support responsiveness, making issue resolution difficult.

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Showing 321-330 out of 857

MC

Michelle C

12/13/21

5 out of 5

"Short and Sweet"

What do you like best about Bitly? The website is user-friendly, simple, straightforward. Enter in your full link, create a shortened version, and create! These are helpful to use for our many forms and documents we send to many students.

KS

Kate S

12/13/21

5 out of 5

"Easy Link Shortener"

What do you like best about Bitly? Bitly lets you shorten links for free without creating an account. Go straight to the home page and quickly create shortened links.

AU

Anonymous User

12/13/21

3.5 out of 5

"Easy To Use"

What do you like best about Bitly? It's a simple URL shortening platform to use. What do you dislike about Bitly?

AU

Anonymous User

12/11/21

5 out of 5

"The ultimate link shortener"

What do you like best about Bitly? I like the ability to see graphs depicting the link traffic with country demographics What do you dislike about Bitly?

RJ

Rahul J

12/08/21

4 out of 5

"Review for popular URL shortening platform Bitly"

What do you like best about Bitly? The website has almost all the features you would expect from a URL shortener, with add-ons. What do you dislike about Bitly?

AU

Anonymous User

12/08/21

5 out of 5

"great product/site"

What do you like best about Bitly? I love how convenient and easy it is. It makes our life so much easier being able to shorten the links, and easier to distribute.

AU

Anonymous User

12/08/21

3 out of 5

"URL Management Tool"

What do you like best about Bitly? For shortening the URLs, it is simple and quick. One of the best features is that you can customize your URL (basic features) without having a paid account. It has a lot more features than Google URL Shortner and creates links that are short and easy to remember.

A

André

12/06/21

1 out of 5

ZERO Customer service on premium plan.

Not only do they completely ignore requests for support (despite us being on an expensive paid plan) their ticket system doesn't actually work at all. AVOID - look for an alternative.

AG

Ankur G

12/05/21

4 out of 5

"Best URL shortener"

What do you like best about Bitly? Ease of shortening url the easy way even without logging in What do you dislike about Bitly?

NJ

Neeru J

12/05/21

4 out of 5

"Review for top URL Shortener Bitly"

What do you like best about Bitly? This website is a reliable platform that is one of the most popular and relatively older URL shorteners. What do you dislike about Bitly?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].