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9.8

Spot Score

Bitly - URL Shorteners

Bitly Reviews in July 2025: User Ratings, Pros & Cons

Shorten, track, and share with ease.

4.2

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Bitly Reviews & Ratings

4.2

Very Good

Based on 1853 ratings & 852 reviews

Rating Distribution

Excellent

(594)

Very Good

(170)

Good

(26)

Poor

(1)

Terible

(61)

Expert's Review

Bitly.com stands out as a popular and user-friendly URL shortening service, offering quick and efficient link organization. Users appreciate the simplicity and ease of creating custom shortened links, allowing for better link management. The service provides valuable insights through analytics, enabling users to track link performance effortlessly. However, some ...Read more

Bitly pros and cons

  • Easy to use for creating shortened links and organizing them efficiently.

  • Provides analytics that offer valuable insights on link performance.

  • Offers a generous monthly limit for creating personalized links, even in the free plan.

  • Helpful for businesses in presenting a cohesive and organized online appearance across various platforms.

  • Misleading pricing structure, with hidden annual payment commitments instead of monthly plans.

  • Lack of customer support responsiveness, making issue resolution difficult.

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Showing 321-330 out of 852

RJ

Rahul J

12/08/21

4 out of 5

"Review for popular URL shortening platform Bitly"

What do you like best about Bitly? The website has almost all the features you would expect from a URL shortener, with add-ons. What do you dislike about Bitly?

AU

Anonymous User

12/08/21

3 out of 5

"URL Management Tool"

What do you like best about Bitly? For shortening the URLs, it is simple and quick. One of the best features is that you can customize your URL (basic features) without having a paid account. It has a lot more features than Google URL Shortner and creates links that are short and easy to remember.

A

André

12/06/21

1 out of 5

ZERO Customer service on premium plan.

Not only do they completely ignore requests for support (despite us being on an expensive paid plan) their ticket system doesn't actually work at all. AVOID - look for an alternative.

NJ

Neeru J

12/05/21

4 out of 5

"Review for top URL Shortener Bitly"

What do you like best about Bitly? This website is a reliable platform that is one of the most popular and relatively older URL shorteners. What do you dislike about Bitly?

AG

Ankur G

12/05/21

4 out of 5

"Best URL shortener"

What do you like best about Bitly? Ease of shortening url the easy way even without logging in What do you dislike about Bitly?

AU

Anonymous User

12/03/21

5 out of 5

"Bitly Experience"

What do you like best about Bitly? I like how easy and convenient it is to use when making social media posts. What do you dislike about Bitly?

AU

Anonymous User

12/03/21

4.5 out of 5

"Ease of Use Keeps Me Coming Back"

What do you like best about Bitly? The landing page of my account takes me right where I can see everything I need to. I can create a shortened link and rename it in a matter of seconds, so it doesn't slow down my work. I also like that all of my shortened links are on the same page, so I can just reuse one if needed.

AU

Anonymous User

12/03/21

4.5 out of 5

"Ease of Use Keeps Me Coming Back"

What do you like best about Bitly? The landing page of my account takes me right where I can see everything I need to. I can create a shortened link and rename it in a matter of seconds, so it doesn't slow down my work. I also like that all of my shortened links are on the same page, so I can just reuse one if needed.

AU

Anonymous User

12/02/21

5 out of 5

"Best utility"

What do you like best about Bitly? its fast and is very handy when you need it in the most especially it helped me in my job. What do you dislike about Bitly?

BW

Ben W

12/02/21

5 out of 5

"No more ugly URLs"

What do you like best about Bitly? Bitly is particularly effective for our team when integrating links into marketing collateral and user-facing content. It looks much cleaner than a lengthy URL.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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