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9.8

SpotScore

Bitly - URL Shorteners

Bitly Reviews in September 2026: User Ratings, Pros & Cons

Shorten, track, and share with ease.

4.31

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Starts from $21 / Month when Billed Yearly, also offers free forever plan

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Bitly Reviews & Ratings

4.31

Very Good

Based on 702 ratings & 857 reviews

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Rating Distribution

Excellent

(599)

Very Good

(170)

Good

(26)

Poor

(1)

Terrible

(61)

Spotsaas Editor’s POV

Bitly.com stands out as a popular and user-friendly URL shortening service, offering quick and efficient link organization. Users appreciate the simplicity and ease of creating custom shortened links, allowing for better link management. The service provides valuable insights through analytics, enabling users to track link performance effortlessly. However, some ...Read more

Bitly pros and cons

  • Easy to use for creating shortened links and organizing them efficiently.

  • Provides analytics that offer valuable insights on link performance.

  • Offers a generous monthly limit for creating personalized links, even in the free plan.

  • Helpful for businesses in presenting a cohesive and organized online appearance across various platforms.

  • Misleading pricing structure, with hidden annual payment commitments instead of monthly plans.

  • Lack of customer support responsiveness, making issue resolution difficult.

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Showing 91-100 out of 857

AU

Anonymous User

04/13/23

4.5 out of 5

"Excellent service includes QR codes with a logo"

What do you like best about Bitly? Customised short links with our domain and QR codes with our logo. What do you dislike about Bitly?

NC

Nikki C

04/13/23

4 out of 5

"Bit.ly is super functional and is able to tie into all our social media services - efficient!"

What do you like best about Bitly? Bit.ly is super functional and can tie into all our social media services - we do not have to worry about scrambling through multiple UTM parameters at once.

AU

Anonymous User

04/13/23

4 out of 5

"Great product for URL Shortening for Social and SMS Messages"

What do you like best about Bitly? Easy to use and the interface is simple. What do you dislike about Bitly?

AG

Ankur G

04/13/23

5 out of 5

"Best link shortening service I've used..."

What do you like best about Bitly? The QR codes are so helpful when trying to create links for social media graphics and events. What do you dislike about Bitly?

HB

Hunter B

04/13/23

5 out of 5

"Great for expanding your marketing efforts"

What do you like best about Bitly? I like using it for it's ease of use and to creatively make attractive and creative methods of advertising and marketing. I use the QR and the URL shortener and they work excellently

JF

Jesse F

04/13/23

4.5 out of 5

"The original keeps up with the times"

What do you like best about Bitly? Setup for a custom domain was an absolute breeze, and the Chrome extension makes it darned easy to make new links. It's nice to have the analytics a click away, too.

MT

Macheala T

04/13/23

5 out of 5

"Very easy to use, love to customizable options"

What do you like best about Bitly? The easy to use platform and the ability to have multiple users, ability to customize QR codes, tracking of shortened links, tracking of clicks for links

TD

Tim D

04/13/23

5 out of 5

"Great Service!"

What do you like best about Bitly? It s a convenient way to organize and shorten all your URLs and QR codes. What do you dislike about Bitly?

RR

Rachel R

04/13/23

5 out of 5

"I love Bitly :)"

What do you like best about Bitly? As a teacher and event chair for a large state competition, I use Bitly almost daily to connect students and delegates to important information. I have used TinyURL as well, but Bitly is both more well-known and more user-friendly. I love that they have added the QR code with the logo!

AU

Anonymous User

04/13/23

5 out of 5

"Easy to use for creating tight, dynamic links and QR codes"

What do you like best about Bitly? Bitly has been great in managing important links for our company across all functions. The huge value add is not having to change links in different spots when we make changes to a Calendly page or a survey page -- we can just link to the Bitly link and change where it redirects. It's super easy to make customizable QR codes too.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].