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9.8

SpotScore

Bitly - URL Shorteners

Bitly Reviews in September 2026: User Ratings, Pros & Cons

Shorten, track, and share with ease.

4.31

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Starts from $21 / Month when Billed Yearly, also offers free forever plan

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Bitly Reviews & Ratings

4.31

Very Good

Based on 702 ratings & 857 reviews

Are you using Bitly?

Rating Distribution

Excellent

(599)

Very Good

(170)

Good

(26)

Poor

(1)

Terrible

(61)

Spotsaas Editor’s POV

Bitly.com stands out as a popular and user-friendly URL shortening service, offering quick and efficient link organization. Users appreciate the simplicity and ease of creating custom shortened links, allowing for better link management. The service provides valuable insights through analytics, enabling users to track link performance effortlessly. However, some ...Read more

Bitly pros and cons

  • Easy to use for creating shortened links and organizing them efficiently.

  • Provides analytics that offer valuable insights on link performance.

  • Offers a generous monthly limit for creating personalized links, even in the free plan.

  • Helpful for businesses in presenting a cohesive and organized online appearance across various platforms.

  • Misleading pricing structure, with hidden annual payment commitments instead of monthly plans.

  • Lack of customer support responsiveness, making issue resolution difficult.

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Showing 101-110 out of 857

ET

Ed T

04/13/23

5 out of 5

"Great platform"

What do you like best about Bitly? Makes it super easy for end-user to link to. What do you dislike about Bitly?

AC

Alejandro C

04/13/23

5 out of 5

"Helped me create links and QR faster"

What do you like best about Bitly? The simplicity, its easy to use and anyone can do it What do you dislike about Bitly?

AU

Anonymous User

04/13/23

4.5 out of 5

"Quick and Painless"

What do you like best about Bitly? We love the branded links and the ease of use. The tracking information (clicks, locations, UTMs etc) is helpful for our marketing campaigns. I haven't used a ton of competitors, but it's a bit more user-friendly than Blink in my opinion.

AU

Anonymous User

04/11/23

4.5 out of 5

"Bit.ly makes my job easy."

What do you like best about Bitly? Bitly makes it easy to keep my QR codes organized. What do you dislike about Bitly?

MF

Michelle F

04/06/23

4.5 out of 5

"Convenient and easy to track"

What do you like best about Bitly? It's easy for us to set up trackable codes and even turn them into QR codes right on the site. What do you dislike about Bitly?

PA

Paulo A

04/06/23

5 out of 5

"Bitly gave me a complete experience"

What do you like best about Bitly? Number of click to access the link, Personalized short links with the name of the project, QrCode generator, The tool to creat link-in-bio is a nice one

AU

Anonymous User

04/06/23

5 out of 5

"Exactly what we needed"

What do you like best about Bitly? Ease of use and a broad range of features ready from the account's first use. What do you dislike about Bitly?

AU

Anonymous User

04/06/23

5 out of 5

"Great software! Been using for years."

What do you like best about Bitly? The short links and QR codes are easy to use and great for tracking marketing campaigns. What do you dislike about Bitly?

PA

Paulo A

04/06/23

5 out of 5

"Bitly gave me a complete experience"

What do you like best about Bitly? Number of click to access the link, Personalized short links with the name of the project, QrCode generator, The tool to creat link-in-bio is a nice one

SZ

Sandra Z

04/05/23

2.5 out of 5

"New to Bitly"

What do you like best about Bitly? I like being able to track who is promoting my event. What do you dislike about Bitly?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].