BirdEye Reviews in June 2026: User Ratings, Pros & Cons

Have had a great experience with…

Have had a great experience with Avinesh. He woks hard to resolve issues and explain the syatem.

"Best thing since sliced bread"

What do you like best about Birdeye? Being able to pull reviews instantly to show potential customers What do you dislike about Birdeye? Being able to show a customer immediately what people think of my company What problems is Birdeye solving and how is that benefiting you? Reputation of my work

"Best thing since sliced bread"

What do you like best about Birdeye? Being able to pull reviews instantly to show potential customers What do you dislike about Birdeye? Being able to show a customer immediately what people think of my company What problems is Birdeye solving and how is that benefiting you? Reputation of my work

"We love birdeye!"

What do you like best about Birdeye? We have a solid system in place for requesting and obtaining views. It has never been easier What do you dislike about Birdeye? Can't find anything I don't like about them. What problems is Birdeye solving and how is that benefiting you? It was hit and miss as to how often we were sending out review requests. But now, we have gained so many new reviews and I don't really have to do anything but make sure the contact information is in our system. Birdeye ...

"Simple, but highly effective tool!"

What do you like best about Birdeye? Using Birdeye has helped us quickly amass over 500 reviews! It is a simple, effective way to reach our customers in real time - and most importantly in the way they want to be reached. In the event a customer has an issue with a product, it also gives them the ability to contact us to resolve the issue rather than leaving a negative review. Being able to respond to the reviews in the platform saves time, and ensures that every review is replied to and in ...

"Best ALL-IN-ONE customer feedback service available!"

What do you like best about Birdeye? Birdeye goes in and cleans up your google listing, houses all of your reviews in one dashboard, and even allows for you to communicate with your customers from that same hub. They will customize the platform to work with your company goals, and the onboarding staff is comprehensive. What do you dislike about Birdeye? There is not much to dislike with Birdeye. The program works as designed and truly makes receiving feedback a breeze. Recommendations to ...

"I'm very happy that I chose Birdeye."

What do you like best about Birdeye? We appreciate the opportunity to speak with patients who may have written a poor review. We have the opportunity to resolve any issues before they publish the study online. The application is user-friendly. Customer service has been excellent thus far. What do you dislike about Birdeye? Occasionally, new features can alter how things are configured and cause short-term difficulties. Recommendations to others considering Birdeye: I would strongly propose ...

"Easy Access to view all my Patient Experience Reviews"

What do you like best about Birdeye? By 6am each day I have all my patient experience reviews in my inbox. One click on each review and it pops up for me to read. In the past, we have had the patient take a postage-paid experience survey home after their appointment. We did not get very many of them back and we had to make follow-up calls to see how their appointment went. Took too much time! With Birdeye I have read all my reviews on my phone before I get out of bed! What do you dislike ...

"Great overview of user reviews from all platforms!"

What do you like best about Birdeye? Birdeye has helped our practice review and respond to all user reviews from multiple platforms. We love having the communication through birdeye with one another and patients What do you dislike about Birdeye? So far we are absolutely thrilled with our practice experience in using Birdeye. We have nothing to dislike at this given time. We utilize the app for quicker use! Recommendations to others considering Birdeye: Definitely worth the investment ...

Birdeye customer for several years...

Birdeye customer for several years, A+++ account management. Product is great; ability to customize based on our needs and shifting competitive landscape. Receive great value tactically to drive, monitor, and develop our Review strategy but also great executive level insight from reports/dashboards/trending information.