9.6
Spot Score
BirdEye Reviews in June 2026: User Ratings, Pros & Cons
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BirdEye Reviews & Ratings
Spotsaas Editor’s POV
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
BirdEye pros and cons
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 971-980 out of 1957
AH
Antonette H
07/28/22
"Great product that really helped boost our company's reputation."
What do you like best about Birdeye? The referral platform helped boost our reputation. Automating the follow-up process to give me the time I need to help grow my business otherwise. I have also learned to love the text option that Birdeye gives us. I think this helps us get many more leads with other advertising techniques that we wouldn't have gotten before. What do you dislike about Birdeye? I guess this isn't exactly a Birdeye issue, but the Facebook review link is not easy for ...
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ME
Michael E
07/27/22
"Birdeye is a MUST-HAVE for any business!"
What do you like best about Birdeye? Birdeye makes collecting and managing reviews very easy for our business. The dashboard is easy to navigate, and being able to link all of our socials into one location is very nice. What do you dislike about Birdeye? I wish engaging with customers would be a little bit more intuitive. What problems is Birdeye solving and how is that benefiting you? Birdeye has made customer review aggregation the easiest it has been!
ME
Michael E
07/27/22
"Birdeye is a MUST-HAVE for any business!"
What do you like best about Birdeye? Birdeye makes collecting and managing reviews very easy for our business. The dashboard is easy to navigate, and being able to link all of our socials into one location is very nice. What do you dislike about Birdeye? I wish engaging with customers would be a little bit more intuitive. What problems is Birdeye solving and how is that benefiting you? Birdeye has made customer review aggregation the easiest it has been!
AU
Anonymous User
07/26/22
"One Stop Shop for all Reviews...."
What do you like best about Birdeye? Having a brick & mortar store, plus a website means potential customers will base their decision to visit a location or a website based on other customers' experiences. Birdeye allows us to thank those who leave positive reviews as well as see areas where we could improve. Being able to see reviews and direct feedback all in one place means we can respond to our customers quicker and more efficiently. Features like "Reports" lets us see which platforms ...
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MB
Miranda B
07/26/22
"Great customer service & product"
What do you like best about Birdeye? The customer service is wonderful. Always quick to respond with an answer to my question What do you dislike about Birdeye? User interface could be a little easier. Says it loads before it actually loads and some features are hidden What problems is Birdeye solving and how is that benefiting you? Bringing multiple products we offer for our clients into one software
TF
Tara F
07/26/22
10/10 Customer Service Skills
Great experience with Birdeye and their team! Their customer service is amazing, any time there are any questions or concerns, their team assists as quickly as possible. 10/10
TF
Tara F
07/26/22
10/10 Customer Service Skills
Great experience with Birdeye and their team! Their customer service is amazing, any time there are any questions or concerns, their team assists as quickly as possible. 10/10
AU
Anonymous User
07/26/22
"One Stop Shop for all Reviews...."
What do you like best about Birdeye? Having a brick & mortar store, plus a website means potential customers will base their decision to visit a location or a website based on other customers' experiences. Birdeye allows us to thank those who leave positive reviews as well as see areas where we could improve. Being able to see reviews and direct feedback all in one place means we can respond to our customers quicker and more efficiently. Features like "Reports" lets us see which platforms ...
Read more
MB
Miranda B
07/26/22
"Great customer service & product"
What do you like best about Birdeye? The customer service is wonderful. Always quick to respond with an answer to my question What do you dislike about Birdeye? User interface could be a little easier. Says it loads before it actually loads and some features are hidden What problems is Birdeye solving and how is that benefiting you? Bringing multiple products we offer for our clients into one software
FP
Fred Pandrok
07/25/22
Have had a great experience with…
Have had a great experience with Avinesh. He woks hard to resolve issues and explain the syatem.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].