9.6
Spot Score
BirdEye Reviews in June 2026: User Ratings, Pros & Cons
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BirdEye Reviews & Ratings
Spotsaas Editor’s POV
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
BirdEye pros and cons
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 991-1000 out of 1957
AB
Amy Brewer
06/29/22
Great company!
Date of experience: June 30, 2022
C
customer
06/28/22
We love working with Birdeye
We love working with Birdeye. This has increased our response time to all reviews. We used to take several days to respond. Now we can provide an immediate update and follow up on reviews within 48 hours.
KM
Kim M
06/24/22
"They Deliver!"
What do you like best about Birdeye? They have a very progressive way of "Mining Reviews" that because of the flexibility presented to the person you are trying to encourage to leave a review, are actually participating at a relatively high rate. What do you dislike about Birdeye? Nothing comes to mind at this point in time. What problems is Birdeye solving and how is that benefiting you? Trying to populate our website with honest verified reviews was the issue and Birdseye solved that ...
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JG
Joni G
06/24/22
"Couldn't be happier with Birdeye."
What do you like best about Birdeye? I have tried many different avenues for client reviews and have never found anything that comes close to the ease of use of Birdeye. Not only is it easy for me to send out the request to my clients, it is super easy for my clients use. Getting reviews can be such a run around task and Birdeye takes all of the confusion and pain right out of it! What do you dislike about Birdeye? I honestly cannot think of anything negative to report! I have only had ...
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AU
Anonymous User
06/16/22
"User Friendly"
What do you like best about Birdeye? The most helpful part of Birdeye is definitely the reports. What do you dislike about Birdeye? I have yet to find any downsides to Birdeye. What problems is Birdeye solving and how is that benefiting you? We are required to show proof of surveying our residents by the Army. The reports are easy to read and download. No need to recreate the wheel.
DC
Duston C
05/16/22
"Review Magic"
What do you like best about Birdeye? Birdeye has been instrumental in obtaining 100s of high-quality reviews. What do you dislike about Birdeye? I don't enjoy paying for this service, but I have tried to do this on my own and didn't have even close to the same quantity or quality of reviews. What problems is Birdeye solving and how is that benefiting you? Greater practice growth driven by the kind praise of our existing patients.
LF
Lisa F
05/13/22
"Attentive to my needs, responsive , knowledgeable."
What do you like best about Birdeye? Their knowledge and willingness to help. What do you dislike about Birdeye? The sales team Upselling me on new services and fees. What problems is Birdeye solving and how is that benefiting you? Need for more reviews on all listings and especially Google My Business
OE
Office Evolution P
05/11/22
"Easy access to reviews online"
What do you like best about Birdeye? Image is everything when it comes to business. Birdeye helps you across many platforms to make sure your company is recognized positively online or to respond quickly if there is a problem. What do you dislike about Birdeye? Spending time doing menial or redundant jobs Recommendations to others considering Birdeye: x What problems is Birdeye solving and how is that benefiting you? Customer perception. Quick notice of all comments so a response for both ...
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LS
Lynette S
05/09/22
"Birdeye User for Many Years"
What do you like best about Birdeye? It is very easy to operate once learned. I am very impressed with the entire website and I have not experienced any problems with the software. There is so much that you can do with Birdeye in addition to obtaining reviews and requesting surveys. I love it! What do you dislike about Birdeye? I have not experienced anything on the site that I disliked. What problems is Birdeye solving and how is that benefiting you? Obtaining reviews is very easily done ...
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AU
Anonymous User
05/09/22
"Very supportive"
What do you like best about Birdeye? The training period was super and great staff all around What do you dislike about Birdeye? So far all is good - nothing missing that I can see so far - very impressed What problems is Birdeye solving and how is that benefiting you? Benefits are patient feedback and reviews to grow from
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].