9.6
SpotScore
BirdEye Reviews in September 2026: User Ratings, Pros & Cons
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BirdEye Reviews & Ratings
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Spotsaas Editor’s POV
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
BirdEye pros and cons
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 81-90 out of 1957
AN
Abiha Naqvi
09/27/24
Great customer service
Great customer service! The reps are very patient and take care of the requests. They provide all answers to the questions. Very easy to communicate with!
AB
Ashley Byrd
09/25/24
Great Tool to save time
Birdeye is user friendly and they are quick to resolve any issues I have had.
MC
Meilee Chua
09/25/24
Feedback
We have been using Birdeye for a number of years and are extremely happy with the platform and support
KH
Kyle Hambley
09/25/24
Extremely helpful team ensuring I'm…
Extremely helpful team ensuring I'm getting my use out of the platform
LD
Lisa Di Bella
09/24/24
My accounts manager was very…
My accounts manager was very informative today, looking forward to gaining my knowledge
MH
MOHAMED HOUMAISI
09/24/24
Piyush was Great and very helpful.
Date of experience: September 24, 2024
0P
000 Plumbing Services
09/24/24
Very helpful.
Date of experience: September 24, 2024
C
customer
09/24/24
Thanks so much for meeting with me…
Thanks so much for meeting with me today and showing all the really cool features of the Birds eye program for social media, was really informative and helpful. Thanks so much!
M
Mitch
09/23/24
Great service
Great service, sound advice very helpful
CP
Craig Patterson
09/23/24
Had a great experience on the call…
Had a great experience on the call today with Ridhima - setting up the program of marketing for the next 2 months - set, and forget. Great help
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].