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9.6

SpotScore

BirdEye - Reputation Management Software

BirdEye Reviews in September 2026: User Ratings, Pros & Cons

Manage your reputation like a pro.

4.93

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BirdEye Reviews & Ratings

4.93

Excellent

Based on 1796 ratings & 1957 reviews

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Rating Distribution

Excellent

(1892)

Very Good

(58)

Good

(4)

Poor

(1)

Terrible

(2)

Spotsaas Editor’s POV

The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more

BirdEye pros and cons

  • Exceptional support team that guides users step-by-step and ensures they feel in control.

  • Effective Google review system that boosts business reputation with increased visibility.

  • Friendly and patient customer service representatives who make complex tasks easy to understand.

  • Quick response times and prompt assistance from the support team.

  • The richness of features may be overwhelming for new users without adequate support.

  • Limited customization options and marketplace offerings for advanced functionalities.

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Showing 91-100 out of 1957

J

Jon

09/20/24

5 out of 5

Piyush was patient and very…

Piyush was patient and very informative. I am very grateful for his services in assisting us to the best of his abilities in order for us to efficiently use Birdeye and maximise our goals!!

BV

Bonita Viles

09/20/24

5 out of 5

Today's meeting with Piyush was…

Today's meeting with Piyush was extremely informative. Learning a lot more in regards to AI and Social Media Marketing.

A&

ANDY & DEB LAMONT

09/19/24

5 out of 5

Another great experience with Ridhimi…

Another great experience with Ridhimi and Bird Eye - game changer

GP

Guy Pounder CPA

09/19/24

5 out of 5

As a Certified Practising Accountant in…

As a Certified Practising Accountant in the accounting practice of Sydney Accountants Group Miranda I have been using Birdeye during the last 13 months and have found them to be a very professional organisation. As specialist accountant for both personal and business clients we have found the increase in 5star reviews assisting us with more client enquiries

K

Kaushal

09/19/24

5 out of 5

Been a great experience with Piyush and…

Been a great experience with Piyush and the team at Birdeye. The app delivers on its promise and once set up runs as it should in the background without much effort on the part of the business owner. Well done team for great innovation.

AC

adam chalmers

09/19/24

5 out of 5

Just had a great experience with…

Just had a great experience with Birdeye customer service. They helped me to launch a review campaign from my existing client base.

CY

chanelle yutuc

09/18/24

5 out of 5

Birdeye helped us with our social media…

Birdeye helped us with our social media post. They are helpful…

DP

Darren Payne

09/18/24

5 out of 5

Ridhima was very helpful

Ridhima was very helpful, explaining new features in Birdeye. Very informative.

LO

Lilli Ouillon

09/17/24

5 out of 5

Great help

Great help from Ridhima and progress with our website

F

Fiona

09/17/24

5 out of 5

Very helpful service and greatly…

Very helpful service and greatly appreciate Ridhima's assistance.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].