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9.6

Spot Score

BirdEye - Reputation Management Software

BirdEye Reviews in June 2026: User Ratings, Pros & Cons

Manage your reputation like a pro.

4.2

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BirdEye Reviews & Ratings

4.2

Very Good

Based on 1903 ratings & 1884 reviews

Rating Distribution

Excellent

(1819)

Very Good

(58)

Good

(4)

Poor

(1)

Terible

(2)

Spotsaas Editor’s POV

The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more

BirdEye pros and cons

  • Exceptional support team that guides users step-by-step and ensures they feel in control.

  • Effective Google review system that boosts business reputation with increased visibility.

  • Friendly and patient customer service representatives who make complex tasks easy to understand.

  • Quick response times and prompt assistance from the support team.

  • The richness of features may be overwhelming for new users without adequate support.

  • Limited customization options and marketplace offerings for advanced functionalities.

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Showing 91-100 out of 1884

SL

S. L

04/05/24

5 out of 5

Tech Support is Awesome!

Date of experience: April 06, 2024

SL

S. L

04/05/24

5 out of 5

Tech Support is Awesome!

Date of experience: April 06, 2024

CH

Charles Harris

03/21/24

5 out of 5

Had a great onboarding experience

Had a great onboarding experience. The Birdeye program is a comprehensive program with alot of functionality. The onboarding experience was progressive, comprehensive and maintained a good pace. I had multiple five star reviews and links to many sites in a four week time period. Highly recommended.

CH

Charles Harris

03/21/24

5 out of 5

Had a great onboarding experience

Had a great onboarding experience. The Birdeye program is a comprehensive program with alot of functionality. The onboarding experience was progressive, comprehensive and maintained a good pace. I had multiple five star reviews and links to many sites in a four week time period. Highly recommended.

B

BV

03/16/24

5 out of 5

Just getting started with birdeye but…

Just getting started with birdeye but so far its been a great experience

B

BV

03/16/24

5 out of 5

Just getting started with birdeye but…

Just getting started with birdeye but so far its been a great experience

S

Smyth

03/10/24

5 out of 5

highly recommend Sanyam at Birdeye

Sanyam was so helpful when it came to setting up the portal and demonstrating the most effective way of using it. It was always happy to make himself available and jump on a zoom.

S

Smyth

03/10/24

5 out of 5

highly recommend Sanyam at Birdeye

Sanyam was so helpful when it came to setting up the portal and demonstrating the most effective way of using it. It was always happy to make himself available and jump on a zoom.

AS

Andrew Solomonides

03/07/24

5 out of 5

Devesh has spent a lot of time with us…

Devesh has spent a lot of time with us of the last few weeks carefully explaining how Birdeye is able to help our business. Very happy with this service!

MP

Modern Plumbing

03/07/24

5 out of 5

I love having BIrdeye

I love having BIrdeye, it has been a great way to increase our interaction with our customers. I love seeing our reviews daily and can take action if needed. The customer service has been second to none and I highly recommend this business!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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