9.6
SpotScore
BirdEye Reviews in September 2026: User Ratings, Pros & Cons
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BirdEye Reviews & Ratings
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Spotsaas Editor’s POV
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
BirdEye pros and cons
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 71-80 out of 1957
FN
First National Real Estate Mac
03/11/25
User friendly platform
Date of experience:March 11, 2025
V
Viddy
03/03/25
It was really user friendly
It was really user friendly
BB
Bill Burkhart
01/09/25
The time difference isn't always easy…
The time difference isn't always easy to work around, but they do what they say they will do for the most part.
T
Transporter
10/28/24
My experience with BirdEye has been outstanding 🙌🏽
My experience with BirdEye has been outstanding. At the start, I’ll admit, I had no idea what I was getting myself into—I even had second thoughts and almost cancelled due to the anxiety of learning something new. But the BirdEye support team changed everything, guiding me step-by-step and ensuring I felt fully in control. A special mention goes to Dinh Mai (also known as Ahn)—an exceptional support representative. If you have any concerns or find yourself struggling, Ahn is the person you ...
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AL
Amrit Layal
10/18/24
Piyush was very helpful.
Date of experience: October 18, 2024
T
Tia
10/15/24
Piyush was amazing and explained…
Piyush was amazing and explained everything well. Great help for myself and my new business.
SS
Sunny Shah
10/11/24
We got to know what was the pronblem…
We got to know what was the pronblem and identified it next call has been set up where we will finalize most of the thing
CM
Cimarron Mason
10/03/24
The CSR individuals are always so…
The CSR individuals are always so helpful and make things very easy for us to understand exactly what we need to do. They are also very prompt when responding which is important when we have an issue to address. Keep up the good work Team Birdeye!
NT
Nick Towie
09/30/24
Ridhima is very patient and friendly
Ridhima is very patient and friendly, she understood what i was saying and was not pushy at all.
JM
Jennifer Mills
09/30/24
Ridhima was very helpful and answered…
Ridhima was very helpful and answered all of my questions.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].