BirdEye Reviews in June 2026: User Ratings, Pros & Cons

Birdeye Update with Sedrick

Sedrick was very clear and thorough in his delivery of Birdeye updates, he made the online tutorial extremely easy to follow.

Highly Recommend

Very responsive team, nothing is too much trouble, proactive service

"Amazing"

What do you like best about Birdeye? One of the features that makes Birdeye stand out is its ability to automate the review collection process by sending review requests to customers via email or SMS. This saves businesses time and effort, and also improves the likelihood of receiving positive reviews. What do you dislike about Birdeye? That is doesn't have the Capability to connect with market sharp. I don't believe this is Birdeye's fault as market sharp doesn't integrate with any other ...

Erie Roof co.

They did a great job. I rate them five out of five. They removed all our shingles found rotten spots in the sheeting replaced everything. And when they was done they picked everything up then they went through the yard and driveway with magnets to get make sure they got all the nails. They did an excellent job.

We have been working with the team at…

We have been working with the team at Birdeye Australia for about 9 months. Love the reviews & webchat feature! Great onboarding experience with Aoife. Highly recommend.

"Birdeye review"

What do you like best about Birdeye? How easy it is to work with Great software What do you dislike about Birdeye? It should have more text folders Wish emails also had templates as well Recommendations to others considering Birdeye: Keep an open communication with your clients/patients on a daily basis What problems is Birdeye solving and how is that benefiting you? We have so many Google reviews now! It is very easy to get in touch with pts via text

INCREDIBLE EXPERIENCE

Loredo Paint and Body is genuinely in love with cars and making them look beautiful. I have a 2014 Maserati that I took their for a deep scrape on the hood from a flying object. Asked Matt to provide and estimate of touching up the entire vehicle. Super reasonable price and the car looks brand new. Thank you so much for caring about your customers in this age of poor customer service and driving up pricing!!!

Great for Multi-Family Property Management!

Birdeye has been a great resource for our multi-family property management company to build and enhance our online reputation for all of our properties. Their customer service is very attentive and any time an issue arises, they are quick to address. We have increase our our total number of reviews by over 300% over the past 5 years.

My team and I absolutely Love this…

My team and I absolutely Love this Platform!! We’ve been using Birdeye since the shelter in place announcement in the beginning of 2020 to this day! Birdeye has taken our business to the next level - the platform gives you both automation and control for all your company socials, review sites, and so much more - - all in one “birdeye” view inbox with analytics!!!

"Reputation Management made easy!"

What do you like best about Birdeye? Birdeye's platform is easy and intuitive, bringing in all our branch locations under one system to update information, manage member comments and questions and increase exposure and ratings with reviews. Instead of having to log in to a page for each branch location, everything can be done from one platform saving time in my busy day. Birdeye also added another way for our members to communicate and contact us by giving our locations texting numbers that ...