9.6
Spot Score
BirdEye Reviews in June 2026: User Ratings, Pros & Cons
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BirdEye Reviews & Ratings
Spotsaas Editor’s POV
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
BirdEye pros and cons
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 61-70 out of 1884
AU
Anonymous User
06/19/24
"A-1 Storage"
What do you like best about Birdeye? Quick responses and e-mails. Our marketing team really needs the data on a regular basis, and the data is very customer focused, making it easy to capture leads and adjust where needed. What do you dislike about Birdeye? There's nothing negative I can say about bird-eye so far. They have been great with the feedback and keeping us up-to-date and on track. Thank you so much for all your help. What problems is Birdeye solving and how is that benefiting ...
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AU
Anonymous User
06/19/24
"Love that it sends our customers link to review via text."
What do you like best about Birdeye? It gives our tenants the option to leave a review for our website instead of just google or yelp. What do you dislike about Birdeye? There is nothing that I dislike about Birdeye. What problems is Birdeye solving and how is that benefiting you? Its helping us get reviews and in the long run appear in the beginning of Google when someone is in need of Storage.
JO
Joe O
06/19/24
"Site Manager"
What do you like best about Birdeye? Able to view all reviews for all platforms. We also get to view the history and dating back to all time vs just a ninety day span. This is helpful especially being able to look up Facebook reviews. What do you dislike about Birdeye? It does not display our website reviews and just shows the major platforms. It would nice to have our website reviews included with all major platforms, this way we can view it. What problems is Birdeye solving and how is ...
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IR
Idalia R
06/19/24
"Birdeye is convienent"
What do you like best about Birdeye? Birdeye is nice & simple to use. Nothing complicated. What do you dislike about Birdeye? At first a lil hard to understand how to use but it's all a matter of repitition & getting used to. What problems is Birdeye solving and how is that benefiting you? Birdeye is helping customers submit their good experiences with us & in a result that's bringing more business to us.
AF
Ashley F
06/19/24
"One stop shop with Birdeye"
What do you like best about Birdeye? It's very convenient and easy to use and saves me time throughout the day. What do you dislike about Birdeye? There isn't anything to dislike it has been amazing. What problems is Birdeye solving and how is that benefiting you? Being able to manage our customers from one platform. It's less time consuming.
AU
Anonymous User
06/11/24
"One of the best"
What do you like best about Birdeye? I really like the text to customer feature. It makes it so easy for customers to click the link and give us a review. Its fast. For our teems in the field, It allows them to easily send Review requests to our customers via text but also have the customer scan a QR code. Birdeye has been great for our business and has made it easy for our staff to obtain reviews and feedback from customers. Further more I'd like to add that their reporting is phenomenal. ...
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DK
David Kunz
06/10/24
We've been really happy with BirdEye…
We've been really happy with BirdEye for our medspa. Great integration, easy to work with and a great interface.
AU
Anonymous User
06/10/24
"An Amazing Tool for Reputation Management Across Many Business Locations"
What do you like best about Birdeye? UPDATE: I have been using Birdeye for over a year now and still find this tool necessary for reputation management and citation management for an organization of our size. Our company has over 50 locations, so I like that Birdeye lets me see from an overall perspective how we are performing and allows me to respond to reviews quickly and in one place. What do you dislike about Birdeye? Birdeye can be a pricey product to use, especially if you have a lot ...
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SF
Sachary Feliciano
06/07/24
It is a great system
It is a great system, with quick responses from everyone on the team when you need assistance.
BR
Brittney R
06/07/24
"great tool"
What do you like best about Birdeye? how easy it is to navigate and how it stores things What do you dislike about Birdeye? sometimes it glitches a little, but that's my only complaint What problems is Birdeye solving and how is that benefiting you? we are able to receive things from customers easily
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].