BirdEye Reviews in June 2026: User Ratings, Pros & Cons

"Birdeye is a huge asset to our team"

What do you like best about Birdeye? Our rep is the best part about our subscription. Megha is the most helpful and attentive. We know we're in good hands with her! What do you dislike about Birdeye? Things could be more automated so we don't have to use excel files, edit them, and then upload them. It should be easier to pull data from our CRM that we can upload directly. What problems is Birdeye solving and how is that benefiting you? We are reaching customers that have had a negative ...

"I am very satisfied with the service I received."

What do you like best about Birdeye? I have been using Birdeye for a while now and it has been a game-changer for my business. It ensures that I never miss a single appointment or contact point with my customers. The platform is user-friendly and makes it easy for me to manage my customer interactions. I highly recommend Birdeye to any business looking to improve their customer experience. The team was extremely helpful and went above and beyond to ensure my needs were met. Their attention ...

good follow through and attention to…

good follow through and attention to detail

Exceptional service

The time I spend with the Birdeye team assisting me in growing my business is incredibly important and valuable. The team simplifies the way, in which I can understand to utilise every aspect of the process. Thanks to Bailey and Darcy for taking their time to support me.

Thank you Rabih fir explaining the…

Thank you Rabih for explaining the system. It was very comprehensive.

"An Amazing Tool for Reputation Management Across Many Business Locations"

What do you like best about Birdeye? Our company has over 50 locations, so I like that Birdeye lets me see from an overall perspective how we are performing in addition to cross-comparing. What do you dislike about Birdeye? Birdeye can be a pricey product to use, especially if you have a lot of locations or listings to upkeep. What problems is Birdeye solving and how is that benefiting you? Birdeye makes it easy for me to monitor our competitors' reputations and reviews, and makes showing ...

Bailey addressed all our questions &…

Bailey addressed all our questions & more in a vey informative & professional manner. Would highly recommend his services. We are to meet again in 3 weeks to review his suggestions for our business on-line presence.

Thank you Rabih

Just had a review session with my Account Manager Rabih and found it very useful. Rabih offered very insightful suggestions that sill be easy to implement and hopefully achieve the desired result.

Good service

Reliable, attentive and efficient. Helped me, a total novice, to get set up in a supportive manner

"Immediate Results"

What do you like best about Birdeye? The entire team has been great to work with. Very friendly, professional, and knowledgeable. And we started seeing results right away. What do you dislike about Birdeye? N/A. So far we're happy with everything. What problems is Birdeye solving and how is that benefiting you? Increasing our SEO and Google reviews.