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9.6

Spot Score

BirdEye - Reputation Management Software

BirdEye Reviews in June 2026: User Ratings, Pros & Cons

Manage your reputation like a pro.

4.94

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BirdEye Reviews & Ratings

4.94

Excellent

Based on 1957 ratings & 1957 reviews

Rating Distribution

Excellent

(1892)

Very Good

(58)

Good

(4)

Poor

(1)

Terible

(2)

Spotsaas Editor’s POV

The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more

BirdEye pros and cons

  • Exceptional support team that guides users step-by-step and ensures they feel in control.

  • Effective Google review system that boosts business reputation with increased visibility.

  • Friendly and patient customer service representatives who make complex tasks easy to understand.

  • Quick response times and prompt assistance from the support team.

  • The richness of features may be overwhelming for new users without adequate support.

  • Limited customization options and marketplace offerings for advanced functionalities.

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Showing 761-770 out of 1957

AU

Anonymous User

06/08/23

5 out of 5

"Helpful All In One Communication For Reviews and messages"

What do you like best about Birdeye? Tracking Data for reviews and NPS scores What do you dislike about Birdeye? I have not had an unpleasant experience with the program. What problems is Birdeye solving and how is that benefiting you? Birdeye has given us a comprehensive look at our online reviews to help guide our marketing on social media.

JC

Jessica C

06/08/23

5 out of 5

"Great tool to manage reviews!"

What do you like best about Birdeye? Birdeye is a tremendous tool to not only manage your company's online reviews all in one place but also to help ask your customers to leave reviews! What do you dislike about Birdeye? I honestly can say there is nothing I dislike! What problems is Birdeye solving and how is that benefiting you? Aggregating all online reviews in one place makes my life so much easier! We heavily lean on looking at our rating over time to see the continuous improvement!

AD

Amanda D

06/08/23

5 out of 5

"Responsive, Helpful Company"

What do you like best about Birdeye? Birdeye is great at building up strong reviews for a medium sized company, and always responsive, great for following up. What do you dislike about Birdeye? If they could help in generating more ideas for getting reviews after initial resources are exhausted. What problems is Birdeye solving and how is that benefiting you? Birdeye has helped our company get the positive reviews we needed, and also offers a chat button on our website, to keep in touch ...

Read more

AU

Anonymous User

06/07/23

5 out of 5

"Southeastern Birdeye Review"

What do you like best about Birdeye? I love how easy it is to communicate with our customers directly by sending messages. It is also super helpful that it has all their information in one place for us to access if needed. What do you dislike about Birdeye? Currently, I do not have any complaints in regards to birdeye. It is very user-friendly, and I like that our company can add in all our team members. Birdeye makes it a very simple process. What problems is Birdeye solving and how is ...

Read more

AU

Anonymous User

06/07/23

5 out of 5

"An essential set of services for our business."

What do you like best about Birdeye? The review requests tool helped us hear from our most satisfied customers and not just the ones where we could have done better. What do you dislike about Birdeye? Hard to find anything to criticize about their services. I do wish the messenger could be integrated with MS Teams What problems is Birdeye solving and how is that benefiting you? We needed a service that would help us highlight what we're best at and bring to light what we need to work on. ...

Read more

JG

Jessa G

06/07/23

5 out of 5

"Birdeye increased our reviews from 4.0 to 4.3 in just 2 months!"

What do you like best about Birdeye? It's so easy to ask for reviews now. We can send a link to our Google Review page with just a few clicks. What do you dislike about Birdeye? There is sometimes a delay in a new review being added to our Birdeye account. What problems is Birdeye solving and how is that benefiting you? Birdeye is making it easier for us to ask for reviews. We didn't have a good system in place and now we're able to send out a review request in just a few seconds - So easy!

CS

casey s

06/07/23

5 out of 5

"I have tilted this review the amazing eye of a bird."

What do you like best about Birdeye? Working with D' has been a truly hassle-free experience. The team over at the Birdseye is flying high above the competition when it comes to providing amazing marketing solutions that provide value to our growing business What do you dislike about Birdeye? Thus far, i cannot see a lot that there is much hostile to report What problems is Birdeye solving and how is that benefiting you? they are consolidating our growing marketing plan into a central database

AU

Anonymous User

06/07/23

5 out of 5

"Southeastern Birdeye Review"

What do you like best about Birdeye? I love how easy it is to communicate with our customers directly by sending messages. It is also super helpful that it has all their information in one place for us to access if needed. What do you dislike about Birdeye? Currently, I do not have any complaints in regards to birdeye. It is very user-friendly, and I like that our company can add in all our team members. Birdeye makes it a very simple process. What problems is Birdeye solving and how is ...

Read more

CS

casey s

06/07/23

5 out of 5

"I have tilted this review the amazing eye of a bird."

What do you like best about Birdeye? Working with D' has been a truly hassle-free experience. The team over at the Birdseye is flying high above the competition when it comes to providing amazing marketing solutions that provide value to our growing business What do you dislike about Birdeye? Thus far, i cannot see a lot that there is much hostile to report What problems is Birdeye solving and how is that benefiting you? they are consolidating our growing marketing plan into a central database

JG

Jessa G

06/07/23

5 out of 5

"Birdeye increased our reviews from 4.0 to 4.3 in just 2 months!"

What do you like best about Birdeye? It's so easy to ask for reviews now. We can send a link to our Google Review page with just a few clicks. What do you dislike about Birdeye? There is sometimes a delay in a new review being added to our Birdeye account. What problems is Birdeye solving and how is that benefiting you? Birdeye is making it easier for us to ask for reviews. We didn't have a good system in place and now we're able to send out a review request in just a few seconds - So easy!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].