BirdEye Reviews in June 2026: User Ratings, Pros & Cons

"A Precise, Effective Listing & Review Management Platform"

What do you like best about Birdeye? Birdeye makes integration with other programs and systems very easy. The results from creating and launching your business listing on the Birdeye platform are fast and effective. So far, our company has used Birdeye as a listing management system, and we've developed a way to integrate the review function on almost all of our websites. Initially, Our company had to migrate many listings from a prior provider, and Birdeye made the migration from the ...

"Aditya Narayan Employee"

What do you like best about Birdeye? The communication from Birdeye, is excellent; everyone is very receptive. What do you dislike about Birdeye? Everything is working great, I don't have any issues moving forward. What problems is Birdeye solving and how is that benefiting you? Being able to communicate with patients.

Staff member was easy to communicate…

Staff member was easy to communicate with and made it very easy for me to understand

"Amazing company; Transformational!!!"

What do you like best about Birdeye? I like that we got such quick positive results! What do you dislike about Birdeye? I have not seen a down side to BirdEye, the entire experience has been very positive Recommendations to others considering Birdeye: It is well worth it, it is very user friendly What problems is Birdeye solving and how is that benefiting you? We have had several patients come as new patients simply because of the reviews they have seen recently; our office has a very ...

"Work great for our business"

What do you like best about Birdeye? It's super helpful to have all of our messages in one place vs multiple apps. What do you dislike about Birdeye? Sometimes my Google review responses do not post. What problems is Birdeye solving and how is that benefiting you? I haven't had any issues really so far.

"Sourabh Tomer is wonderful!"

What do you like best about Birdeye? Sourabh Tomer!!! He's the best thing about the platform! He's a happy guy who knows how to make the platform work and he's really friendly while he does so. What do you dislike about Birdeye? Nothing so far.Nothing so far.Nothing so far.Nothing so far.Nothing so far.Nothing so far.Nothing so far.Nothing so far. What problems is Birdeye solving and how is that benefiting you? Putting all our chats into one place thank you! This means our team can answer ...

"Great Platform!"

What do you like best about Birdeye? We love how birdeye keeps all communications in one safe place. Before dealing with text threads between multiple points of contact was a disaster. They do a great job of simplifying the customer interface What do you dislike about Birdeye? Don't like how many bifurcations I get between different paltforms on the app. Just need a simple icon or email, not texting email and notifications all at once What problems is Birdeye solving and how is that ...

"Birdeye has been great!"

What do you like best about Birdeye? I like that it is easy to send and receive reviews for our company! What do you dislike about Birdeye? I'm continuing to learn all that Birdeye has to offer. What problems is Birdeye solving and how is that benefiting you? Birdeye helps us get feedback from our customers

"Super User Friendly--Excellent Customer Service"

What do you like best about Birdeye? BirdEye brings together reviews from multiple platforms into one easy dashboard. They also have an auto-response feature, which is super helpful. I also appreciate how easy it is to schedule multiple social media posts and send out mass texts/emails. What do you dislike about Birdeye? It's not really a dislike, but more of a request: it would be nice if they could change up the auto-responses monthly or even quarterly so that we're not always saying the ...

"Streamlined and User-Friendly"

What do you like best about Birdeye? The ability to integrate in several different types of practice management software. What do you dislike about Birdeye? Not having yelp integration and no plans to fix that anytime soon. What problems is Birdeye solving and how is that benefiting you? Streamlining the request for review process.