9.6
Spot Score
BirdEye Reviews in June 2026: User Ratings, Pros & Cons
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BirdEye Reviews & Ratings
Spotsaas Editor’s POV
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
BirdEye pros and cons
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 731-740 out of 1957
VP
Valerie P
06/08/23
"Birdeye has been great"
What do you like best about Birdeye? It's user-friendly and visually appealing. What do you dislike about Birdeye? I am not sure I am using it to it's fullest potential, mostly my fault because I have not reached out to figure it out What problems is Birdeye solving and how is that benefiting you? Gathering our reviews in one space and making it easy to send reviews to customers
TF
Tom F
06/08/23
"Great product"
What do you like best about Birdeye? The product works and is flexible I'd like the service and follow up What do you dislike about Birdeye? It takes some time to learn the program and some of it is not intuitive. They should make more short cuts What problems is Birdeye solving and how is that benefiting you? Reviews and listings
AU
Anonymous User
06/08/23
"Amazing results!"
What do you like best about Birdeye? Birdeye provides a success-driven, highly responsive customer support team and easy set up. Our franchisees have seen their reviews increase significantly! What do you dislike about Birdeye? I can't think of anything I don't like at this time. What problems is Birdeye solving and how is that benefiting you? Birdeye is bridging the gap between our franchisees and their clients and pulling in a significant number of reviews for our organization.
JN
Jakub N
06/08/23
"A Precise, Effective Listing & Review Management Platform"
What do you like best about Birdeye? Birdeye makes integration with other programs and systems very easy. The results from creating and launching your business listing on the Birdeye platform are fast and effective. So far, our company has used Birdeye as a listing management system, and we've developed a way to integrate the review function on almost all of our websites. Initially, Our company had to migrate many listings from a prior provider, and Birdeye made the migration from the ...
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MR
Michelle R
06/08/23
"Aditya Narayan Employee"
What do you like best about Birdeye? The communication from Birdeye, is excellent; everyone is very receptive. What do you dislike about Birdeye? Everything is working great, I don't have any issues moving forward. What problems is Birdeye solving and how is that benefiting you? Being able to communicate with patients.
DF
Derek F
06/08/23
"Best Customer Support"
What do you like best about Birdeye? The ease of use and all the reporting. Great product! What do you dislike about Birdeye? Had a tough time connecting social but other than that nothing. What problems is Birdeye solving and how is that benefiting you? Reviews and Insights as well as keeping our listings up to date.
GA
George A
06/08/23
"An Agency's Secret Weapon for Streamlined Reputation Management"
What do you like best about Birdeye? One of the standout features of Birdeye is its ability to manage multiple client profiles seamlessly. With Birdeye, we can easily create and manage profiles for each of our clients, ensuring their business information is accurate and consistent across all online directories. The platform's user-friendly interface allows us to navigate effortlessly between different client accounts, saving us valuable time and effort. What do you dislike about ...
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EK
Esther King
06/08/23
Staff member was easy to communicate…
Staff member was easy to communicate with and made it very easy for me to understand
GA
George A
06/08/23
"An Agency's Secret Weapon for Streamlined Reputation Management"
What do you like best about Birdeye? One of the standout features of Birdeye is its ability to manage multiple client profiles seamlessly. With Birdeye, we can easily create and manage profiles for each of our clients, ensuring their business information is accurate and consistent across all online directories. The platform's user-friendly interface allows us to navigate effortlessly between different client accounts, saving us valuable time and effort. What do you dislike about ...
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DF
Derek F
06/08/23
"Best Customer Support"
What do you like best about Birdeye? The ease of use and all the reporting. Great product! What do you dislike about Birdeye? Had a tough time connecting social but other than that nothing. What problems is Birdeye solving and how is that benefiting you? Reviews and Insights as well as keeping our listings up to date.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].