BirdEye Reviews in June 2026: User Ratings, Pros & Cons

"One Stop Marketing Dashboard"

What do you like best about Birdeye? We love all the different features Birdeye has to offer. We especially like how convenient they are to access one dashboard. Makes my job so much easier! What do you dislike about Birdeye? I wish the social media posting was more user-friendly across the platforms. It would be helpful if it auto-adjusted your photos to meet the specifications of each platform. What problems is Birdeye solving and how is that benefiting you? We love the texting feature ...

"birdeye is Great . definitely would recommend to my friends"

What do you like best about Birdeye? user friendley. in joy using this service What do you dislike about Birdeye? i haven't experience anything negative , will continue to use What problems is Birdeye solving and how is that benefiting you? able to contact clients after hours

"Excellent Service provided by Birdeye"

What do you like best about Birdeye? Since the initial call when joining, the onboarding and the follow up calls, I have found the service provided so far from the entire Birdeye team has been excellent. I have found them all to be very professional and took the time to understand my needs and helping get the most out Birdeye What do you dislike about Birdeye? It's very early days, but so far, I have not found any areas that I dislike. What problems is Birdeye solving and how is that ...

"Recommend 100%"

What do you like best about Birdeye? Convenient,respond in a timely manner,accurate reports. What do you dislike about Birdeye? Unable to send surveys in 2 languages at the same time What problems is Birdeye solving and how is that benefiting you? Surveys and reviews after service

"Incredible Program"

What do you like best about Birdeye? Birdeye has significantly simplified the process of receiving reviews. The program is simple to use and a great way to track future reviews. What do you dislike about Birdeye? There is nothing I dislike about the program. What problems is Birdeye solving and how is that benefiting you? Receiving reviews by using a streamlined process.

"Easy and Efficient!!"

What do you like best about Birdeye? I love the texting feature. It allows us to communicate quickly with clients, without having our personal numbers out in the open! They are the best, hands down and we will continue to use them! What do you dislike about Birdeye? I think it's just user error, but I don't see alerts of something new come through. Again, I'm a tech challenged person, so this is likely an error on my end! Otherwise, no complaints! What problems is Birdeye solving and how is ...

"Best thing for our business ever!"

What do you like best about Birdeye? We love the messaging the very best! I has been a game changer What do you dislike about Birdeye? Lack of integration with our crm software even though the salesman told us their engineers would make sure it worked. What problems is Birdeye solving and how is that benefiting you? business messaging in one place

"Very good experience, helpful for businesses."

What do you like best about Birdeye? I like that it is easy to follow and understand. What do you dislike about Birdeye? There is nothing that I dislike about Birdeye. What problems is Birdeye solving and how is that benefiting you? Birdeye helps our business by managing reviews for our patients.

"Birdeye easily accessible"

What do you like best about Birdeye? Birdeye is easily accessible and helpful when reaching out to clients and potential clients. What do you dislike about Birdeye? I do not dislike anything about Birdeye. What problems is Birdeye solving and how is that benefiting you? Birdeye is solving the issue we had about only being able to contact clients by email or phone call.

"Super simple!"

What do you like best about Birdeye? It's one click, which is incredibly useful and user friendly. What do you dislike about Birdeye? I wish there was a list of clients I have requested feedback from What problems is Birdeye solving and how is that benefiting you? Easily lets me send out links to clients for reviews. I no longer need to send the request to another department. Saves so much time and energy