BirdEye Reviews in June 2026: User Ratings, Pros & Cons

"Reputation Management and Beyond!"

What do you like best about Birdeye? The account managers are top-notch, especially Anvita! And, being a very diverse business with a lot of different types of businesses, it is important that we have a tool that can pull in reviews from any listing on the web! What do you dislike about Birdeye? It's a little expensive but definitely worth the cost! The cost is less than hiring a person or two to manage all the reviews! What problems is Birdeye solving and how is that benefiting ...

"birdeye is Great . definitely would recommend to my friends"

What do you like best about Birdeye? user friendley. in joy using this service What do you dislike about Birdeye? i haven't experience anything negative , will continue to use What problems is Birdeye solving and how is that benefiting you? able to contact clients after hours

"Very professional, responsive, and delivered on my expectations."

What do you like best about Birdeye? It's very user-friendly for user and my clients. It's really easy navigate the app and its services which I'm pleased with. What do you dislike about Birdeye? Nothing has caused any displeasure about it yet, to be fair. If anything, maybe the price might be a little too expensive - but that's it. What problems is Birdeye solving and how is that benefiting you? Birdeye streamlines all my marketing platforms into one space so my customer feedback is ...

"Satisfied and surprised"

What do you like best about Birdeye? I have really come to appreciate what Birdeye has done for us. Not only have they helped us to gain numerous reviews in a short period of time, but they have also been quick to resolve any issues that have arisen and the team I've worked with has been incredibly professional. Their review management system is top-notch and it has made a real difference in the growth of our business. Thank you, Birdeye! What do you dislike about Birdeye? The only ...

"great for business"

What do you like best about Birdeye? Makes it a lot easier to make sure customers are reached out to by anyone in the office any time What do you dislike about Birdeye? I have not had any issues yet with service What problems is Birdeye solving and how is that benefiting you? It's great not having to be logged into multiple platforms all day to be able to connect with customers

"Reputation Management and Beyond!"

What do you like best about Birdeye? The account managers are top-notch, especially Anvita! And, being a very diverse business with a lot of different types of businesses, it is important that we have a tool that can pull in reviews from any listing on the web! What do you dislike about Birdeye? It's a little expensive but definitely worth the cost! The cost is less than hiring a person or two to manage all the reviews! What problems is Birdeye solving and how is that benefiting ...

"One Stop Marketing Dashboard"

What do you like best about Birdeye? We love all the different features Birdeye has to offer. We especially like how convenient they are to access one dashboard. Makes my job so much easier! What do you dislike about Birdeye? I wish the social media posting was more user-friendly across the platforms. It would be helpful if it auto-adjusted your photos to meet the specifications of each platform. What problems is Birdeye solving and how is that benefiting you? We love the texting feature ...

"Birdeye is great"

What do you like best about Birdeye? I like that I'm able to get reviews from my customers instantly and easy. What do you dislike about Birdeye? Our texting phone number isn't working right now. What problems is Birdeye solving and how is that benefiting you? Getting a large amount of reviews.

"Wish I had signed up yesterday!"

What do you like best about Birdeye? It's already working on getting our offices great reviews! It does work! What do you dislike about Birdeye? The onboarding required many appointments but it's not entirely bad thing as we need to know how to work with the program. What problems is Birdeye solving and how is that benefiting you? Getting more positive reviews from our patients

"great for business"

What do you like best about Birdeye? Makes it a lot easier to make sure customers are reached out to by anyone in the office any time What do you dislike about Birdeye? I have not had any issues yet with service What problems is Birdeye solving and how is that benefiting you? It's great not having to be logged into multiple platforms all day to be able to connect with customers