9.6
SpotScore
BirdEye Reviews in September 2026: User Ratings, Pros & Cons
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BirdEye Reviews & Ratings
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Spotsaas Editor’s POV
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
BirdEye pros and cons
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 51-60 out of 1957
GW
Gregory Waddell
04/01/25
Great!
Good product, easy to use and very reliaible.The onboarding was quick and efficient.Very happy with this product
WS
Wisp Salon
04/01/25
Birdeye has put a spotlight on our business
We have collected several new reviews with Birdeye. I have enjoyed working with the friendly, professional staff.
E
EVICT-A-PEST
03/31/25
Jitender Behl has been great
Jitender Behl has been great making the review process so much easier by uploading our customer base each week saving us time
TP
Tony Phillips
03/28/25
Rhidima is a star
Rhidima is a star, did her best to resolve what is a very unusual situation.
LS
Leichhardt St Dental
03/27/25
Great communication and assistance with…
Great communication and assistance with the Birdeye program. I have a better understanding of how to use the platform within the one zoom call.
D
Darlene
03/26/25
Great service with reviews and social…
Great service with reviews and social birdeye to google posting extremely helpful
FH
Felicity Heffernan
03/25/25
Thank you for being helpful appreciate…
Thank you for being helpful appreciate the support with me and staff
LL
LUCIA LIU
03/24/25
Good help from Ridhima to know the…
Good help from Ridhima to know the Birdeye platform
AS
Artwork Studio
03/22/25
I’m a new customer to Birdeye
I’m a new customer to Birdeye, i started with them 5 weeks ago, I have already seen an increase on my website traffic within the first month! The employees go out of their way to be helpful. I’m pleased and pleasantly surprised at all their attention to my small business. I truly believe they care about me and my company. I would highly recommend them to any business.
C
customer
03/21/25
GREAT SERVICE!!!
GREAT SERVICE!!!, Thanks for your help. Highly recommend this service.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].