9.6
Spot Score
BirdEye Reviews in June 2026: User Ratings, Pros & Cons
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BirdEye Reviews & Ratings
Spotsaas Editor’s POV
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
BirdEye pros and cons
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 661-670 out of 1957
AU
Anonymous User
06/14/23
"Easy to use, Lots of Results"
What do you like best about Birdeye? Birdeye has made it easy for our sales team to ask for customer reviews! What do you dislike about Birdeye? The listings portion for Birdeye has not synced completely as it should and they haven't been able to get us integrated with Apple Maps either yet. What problems is Birdeye solving and how is that benefiting you? Allowing an easy way for us and our customers to stay in communication and receive feedback.
AU
Anonymous User
06/14/23
"Gaining client feedback"
What do you like best about Birdeye? Navigating complex software can be frustrating and time-consuming, which is why I have invested significant effort in using an interface that prioritizes simplicity and ease of use. Birdeye tool empowers me to accomplish my tasks efficiently and effortlessly. What do you dislike about Birdeye? Improve the visual hierarchy of the platform by employing clear and consistent design principles. This includes adjusting font sizes, color contrasts, and grouping ...
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AC
Alex C
06/14/23
"Useful and simple for the consumer"
What do you like best about Birdeye? I enjoy the ease of access for our clients to review our work. What do you dislike about Birdeye? I'm not a huge fan of the platform design. What problems is Birdeye solving and how is that benefiting you? Easier for our clients to review our work.
AU
Anonymous User
06/14/23
"Excellent Online Reputation Management and more!"
What do you like best about Birdeye? The ability to do customized surveys for the residents in our communities and respond back, as well as review generation. We are able to send a review invite to every new resident automatically. We get good use from the new AI generated review response option, too. They also help with our SEO and listings managed from the dashboard. We can also post all pages on social media from the dashboard. They continue to add improved features so we are very happy ...
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RV
Robby v
06/14/23
"Great platform, easy to use"
What do you like best about Birdeye? Makes it very easy to request Google reviews and publish post to your social media accounts What do you dislike about Birdeye? I find it a bit expensive compared with other platforms. Would like Tiktok posts integrated. What problems is Birdeye solving and how is that benefiting you? making it easier to request Google reviews.
KL
Karl L
06/14/23
"Great product to help build reviews"
What do you like best about Birdeye? good tech, and onboarding. Great to have all of the social apps in one place. easy to request and post reviews What do you dislike about Birdeye? Chatbot could be upscaled to allow more "Conversation" What problems is Birdeye solving and how is that benefiting you? sending review requests. Posting to social media from one place.
NC
Nicole Clary
06/14/23
We love Birdeye and it is a great way…
We love Birdeye and it is a great way to capture our customer's feedback and continue to grow and improve for them!
JM
Jacqueline M
06/14/23
"Birdeye has been a great service!"
What do you like best about Birdeye? I am glad we transitioned Birdeye for our company's online presence and review services! Our onboarding team was great and helpful. What do you dislike about Birdeye? We just started the service and have not encountered any issues with the platform or service. What problems is Birdeye solving and how is that benefiting you? Bireye is helping with our company's online presence and getting customer reviews.
AU
Anonymous User
06/13/23
"Great Solutions"
What do you like best about Birdeye? Ability to integrate and provide a range of services to our practice management software (Dentrix Ascend). The rep has also been very attentive and accommodating. What do you dislike about Birdeye? We just signed up, but everything is good so far. Once we see the efficacy of the services, we'll see if there's anything to dislike. Stay tuned! What problems is Birdeye solving and how is that benefiting you? Obtaining more patient reviews!
VP
Valerie Perez
06/13/23
Birdeye is super user friendly and has…
Birdeye is super user friendly and has all our needs with reviews and review management. Would recommend Birdeye to any business.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].