BirdEye Reviews in June 2026: User Ratings, Pros & Cons

"Great Product for our Real Estate Businesses!"

What do you like best about Birdeye? Birdeye's Inbox feature is perfect for a busy company, having to only refer to one inbox across all of our social media messaging avenues. Also, the Listings feature allows us to ensure that any updates and company information is shared correctly across all websites, that we may not have access to or think to update. What do you dislike about Birdeye? I would recommend for Birdeye to be able to be integrated with our LJ Hooker CRM's and Property ...

"Easy to understand and very effective!"

What do you like best about Birdeye? I like the set reminders that get sent out to clients to ask them to leave us a review. What do you dislike about Birdeye? Nothing the experience was perfect and simple. What problems is Birdeye solving and how is that benefiting you? Birdeye is helping us keep onto our previous clients to gain a review from their experience through our agency.

"From the first contact to help with the on boarding, everyone has been great."

What do you like best about Birdeye? That the service integrates with our existing accounting software, it makes it it very easy to use. I also like the options we have to send a direct request for reviews. What do you dislike about Birdeye? Nothing so far- we are still early in the process, but we are happy with the results so far. I wish I would have known about the service sooner. What problems is Birdeye solving and how is that benefiting you? They are doing the work for us when it ...

"review feature is great"

What do you like best about Birdeye? Dashboard feature has everything in 1 spot What do you dislike about Birdeye? everything all good easy to use platform What problems is Birdeye solving and how is that benefiting you? getting customers to review

Absolutely incredible to work with!

Absolutely incredible to work with; professional, prompt and helpful. Our experience with all the Birdeye team has been great, and Sedrick in particular has been supportive without any hesitation.

We recently switched from Podium

We recently switched from Podium. More features, lower pricing, transition & onboarding with the Birdeye team has been very seamless.

"Love"

What do you like best about Birdeye? I really like that I can not only request for a review, I'm actually able to send the link right then there. What do you dislike about Birdeye? That the customer has to have a google account before leaving a review. What problems is Birdeye solving and how is that benefiting you? Allowing us to receive star ratings on-line.

"I highly recommend Birdeye services."

What do you like best about Birdeye? We are a fairly large company - 1,000 employees. We've been using Birdeye for 5 years and now have nearly 25,000 reviews with a 4.8 star rating. We have decreased our negative reviews through their ticketing system. Also, it has great analytics and listing services for citations and directories. Having worked with them closely, I can tell you their customer service is great. They handle any issue quickly and there have only been a few over the time we've ...

"BirdEye has been a tremendous asset for our company!"

What do you like best about Birdeye? I am a huge fan of BirdEye's services. Is it perfect? No, but what platform is? The number of positive reviews we've received since signing up for BirdEye is spectacular. The seamless process for our customers to let us know about their experience is such a joy. Their customer service team is always available, and you have your own designated team which makes sure your experience is as wonderful as it can be. What do you dislike about Birdeye? I really ...

"Exceptional Value - Immediate ROI - Great Service"

What do you like best about Birdeye? I recently had the pleasure of using Birdeye to address our challenge of increasing online reviews, specifically on Google My Business (GMB), for multiple business units. I must say that Birdeye exceeded our expectations, providing us with an easy and efficient solution to garner more reviews quickly. This platform has truly transformed our online presence and customer engagement. Setting up Birdeye was a breeze, and we were amazed by the remarkable ...