BirdEye Reviews in June 2026: User Ratings, Pros & Cons

"Helpful for reputation"

What do you like best about Birdeye? Clients rely on not only a 5 star rating, but a large number of them. Birdeye has helped us reach a larger number of reviews. We've had many people come to us because of this. Definitely helpful for building business. What do you dislike about Birdeye? The downside is the number of feedback requests from the company to the business. I've already reviewed Birdeye but I receive many requests after any interaction. There should be a healthy balance ...

"Great service"

What do you like best about Birdeye? This service is easy and affordable. It's really helped us at Twenty One Pips What do you dislike about Birdeye? Nothing so far! It's a great service. Will always recommend What problems is Birdeye solving and how is that benefiting you? It helps us with reviews and marketing tools.

"Professional Onboarding"

What do you like best about Birdeye? Pragya was very helpful and patient during the onboarding session. She has made us feel more confident with social media and given us a whole new insight into the online world and the ways it can benefit our business. What do you dislike about Birdeye? The lack of information provided prior to our first onboarding session meant we were not very prepared and time was lost during our first session that could have been avoided if we had been sent out more ...

"Easy transition to Birdeye"

What do you like best about Birdeye? Being new to Birdeye, we're excited that as our business grows, Birdeye will grow with us! Their variety of services offered means we can integrate new features as we go, something that our previous reputation manager wasn't able to do. What do you dislike about Birdeye? We're new to Birdeye and still getting acquainted with how it all works, but so far we have no issues :) What problems is Birdeye solving and how is that benefiting you? Birdeye is ...

"Great product"

What do you like best about Birdeye? I love that reviews are automated but controllable. We don't have to think about asking for them. We also like the scheduling option. What do you dislike about Birdeye? Everything is great! If I had to pick something I dislike it would be cost. What problems is Birdeye solving and how is that benefiting you? We needed to get a scheduling button working and BirdEye did that for us. We used it pre pandemic and loved the reviews it generated...so bonus for us!

Birdeye Introduction

Rabih’s instructions were clear and concise and was able to show us the great features of Birdeye

"Very helpful."

What do you like best about Birdeye? Pragya was very patient and helpful in assisting me in setting up referral texts and emails. What do you dislike about Birdeye? Extra charge for the survey option. Other than that everything is pretty much all good. What problems is Birdeye solving and how is that benefiting you? Being able to reach all of our customers to obtain reviews and friend referrals.

"Superior Service"

What do you like best about Birdeye? Debosri Choudhury was wonderful to work with during our Birdey implementation. I would highly recommend her to any business professionals seeking for these services. What do you dislike about Birdeye? The actual reviews do not go directly to our existing google business reviews. What problems is Birdeye solving and how is that benefiting you? They are helping me with the enhancement of our online reputation on our social media sites.

"Birdeye feedback"

What do you like best about Birdeye? Got help quickly when needed. I love automated reviews. Messaging , Online presence, complete marketing platform What do you dislike about Birdeye? Nothing!! Everything performs well. I am very happy with the service and all expectations are met What problems is Birdeye solving and how is that benefiting you? Birdeye help me gather many reviews and help us gather more reviews. Improved search ranking since we have been with Birdeye

"Great company to work with!"

What do you like best about Birdeye? The best thing about Birdeye is that it links all of our social media account into one place. That saves lots of time for our social media director answering questions. What do you dislike about Birdeye? I'm not sure that I have found a downside to Birdeye yet. So far, I like every feature we have added to our account. What problems is Birdeye solving and how is that benefiting you? Birdeye has helped us generate lots of reviews. Our reviews are up 95% ...